Job Advertisement:
Clinic Coordinator (Assistant Manager/Receptionist)

Location:
Skin Doctor Manchester, 40 Lapwing Lane, West Didsbury, Manchester

Contract Type:
Full-time, Fixed Term (12 months - Maternity Cover)

Contract Duration:
June June 2025

Working Hours:
Monday to Friday, 38 hours per week

• Monday: 9:30 am 5:00 pm
• Tuesday: 9:30 am 8:00 pm
• Wednesday: 9:30 am 5:00 pm
• Thursday: 9:30 am 5:00 pm
• Friday: 9:30 am 5:00 pm

About Us:

Skin Doctor Clinics is renowned for its dedicated to providing exceptional Aesthetic treatments. Our Manchester clinic is known for its excellence in service and commitment to client satisfaction.

As we prepare to cover a maternity leave, we are seeking a dynamic and organised individual to join our team as a Clinic Coordinator (Assistant Manager/ Receptionist).

Role Overview:

As the Clinic Coordinator, you will play a pivotal role in ensuring the smooth operation of our clinic on a day-to-day basis.

This includes managing administrative tasks, providing support to the medical team, and maintaining high standards of customer service. This position requires exceptional organisational skills, strong communication abilities, and the capability to work effectively under pressure.

Key Responsibilities:

• Oversee the daily operations of the clinic
• Provide administrative support, including PA duties for the Medical Director and CQC Manager
• Coordinate clinic duties and schedules
• Manage phone inquiries, appointment bookings, and payment processing
• Assist in social media management, encouraging team engagement and brainstorming new ideas
• Maintain cleanliness and orderliness of the clinic premises
• Monitor and manage stock levels, including ordering through pharmacies
• Conduct regular staff meetings and ensure effective communication within the team
• Lead clinic audits to ensure client satisfaction and practitioner standards
• Maintain and oversee clinic log books

Requirements:

• Minimum of 2 years of experience as a receptionist (preferred)
• Proficiency in using Pabau software or similar systems is advantageous
• Excellent organisational and time management skills
• Strong interpersonal skills with the ability to work collaboratively in a team environment
• Attention to detail and the ability to multitask effectively
• Good references and a valid DBS clearance

Benefits:

• Employee discount on clinic services
• Free onsite parking
• 28 days annual leave plus bank holidays

Application Process:

-
Initial Interview: You will meet with the Clinic Manager for an introductory discussion. This stage focuses on assessing your qualifications, experience, and alignment with the role requirements.
-
Shadowing Experience: The final stage involves spending a few hours shadowing a normal day in the clinic. This hands-on experience allows both you and us to determine if the role is the right fit. It provides valuable insight into the daily operations of our clinic and allows you to experience the work environment firsthand.

How to Apply:

Join us in our commitment to excellence in Aesthetics, and embark on a rewarding journey with Skin Doctor Clinics

Schedule:

hour shifts, in-person work location.

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
From £23,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• Onsite parking
• Store discount

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person

Application deadline: 01/05/2024

Expected start date: 03/06/2024

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