Administration Team Leader

2 weeks ago


Glasgow, Glasgow City, United Kingdom Sopra Steria Full time
Are you a Team Leader that would like to be involved in a project supporting our Armed Forces Veterans? Then we need you


Here at Shared Services Connected Limited we are on the lookout for Team Leaders to join our organisation to support our veterans within our Defence Business Service.

The mission is to work through thousands of backlogged pension cases.

Providing a comprehensivepension re-assessment processing service to service personnel who are leaving or who have left the Navy, Army or Royal Air Force.

This is a significant and varied role where maintaining confidentiality is needed.

These are 24-month fixed term contracted positions based at our site in the centre of Glasgow.


Managing up a team of up to 20 administrators, within a tight knit team who are always on hand to offer support and guidance to one another.

The roles are full-time hours per week, with the option to work those hours flexibly Monday through to Friday7am-7pm, (consideration for compressed working week).


What you will be doing?

  • Manage team to deliver high quality work to agreed processes, timescales and quality requirements
  • Responsible for the accuracy and timeliness of output
  • To check and authorise processes
  • Deliver training to team members
  • Work with a broad customer base
  • Identify and implement improvements
  • Collect and provide statistical data/reports as directed by senior management

What you'll bring?

  • Experience of allocating work and resource planning
  • IT literate including Excel, Word, PowerPoint
  • Great interpersonal skills and proficient in communicating at all levels
  • Ability to set and achieve performance targets

It would be great if you had:

  • Previous experience of managing teams
  • Previous experience of creating new business processes
  • Pension sector experience

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you

Employment type:
Full-time, Permanent

Location:
Glasgow

Security Clearance Level:
Eligible to undergo the SC Vetting process

Internal Recruiter:
Chloe

Salary:
£25,000 plus a 3% flex fund

Benefits:25 days annual leave with the option to buy additional days, paid volunteering days life assurance (4 x death in service), pension, up to £500 annual bonus and generous flexible benefits fund.

Loved reading about this job and want to know more about SSCL?


SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK.

We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR& Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services.

We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy.

SSCL operates at size and scale across the UK Public Sector and has already delivered savings c£400 million
- providing more funds for front line public services.
  • Payroll Team Leader

    1 week ago


    Glasgow, Glasgow City, United Kingdom Reed Accountancy Full time

    Payroll Team Leader | £31-35K | Glasgow City Centre (Hybrid after 6 month probation)Your new companyDo you know who I think are the unsung heroes of this world? The people that swiftly transport us from A to B on our busses and trains. This transport company do exactly that, day in and day out, making sure that millions of people can go about their dayin...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Rangers Youth Development Company Full time

    JOB TITLE:Team LeaderREPORTING LINE:DirectorLOCATIONS:Ibrox StadiumCONTRACT:Permanent, Full TimeTHE ROLEAn exciting opportunity has arisen to join the Rangers Youth Development Company as a Team Leader.Originally established as the Rangers Development Fund (RDF) in 1964 with the sole purpose of providing funds for the Club, the organisation - which has...

  • Pensions Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Meraki Full time

    The RoleAs Pensions Team Leader, you will manage a team of pension administrators to ensure all benefits and payments are calculated, processed and recorded efficiently and accurately in accordance with the Scheme Rules and current legislation. To ensure that the team provides a high quality of customer service responding quickly and effectively to members'...


  • Glasgow, Glasgow City, United Kingdom MAXIMUS Full time

    Introduction:Be part of something greatMaximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability...

  • Office Administrator

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom TEAM Ltd Full time

    Role:Office AdministratorLocation: GlasgowCompensation: Up to £20kSector: Commercial Building, Glazing & Roof MaintenanceJob descriptionTEAM Ltd is a sector leading, commercial building, glazing and roof maintenance specialist.The key to our success is largely based on our core values which are Passion - Business Growth, Client Satisfaction, Reputation and...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom SSP Full time

    Team Leader Team Leader at M&S Simply Food Glasgow Central Station**EARLY SHIFTS ESSENTIALEveryone regardless of age starts on £11.00 per hour.Glasgow Central has Full Time permanent roles for an immediate start.As Team Leader you will work shifts scheduled between 5:30am to 10pm including weekends.Job Reference: RC21591

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Barrhead Travel Full time

    Are you a driven and dynamic travel sales professional, looking to make the move to become a Team Leader?Barrhead Travel is on the look-out for their managers of the future. We are currently recruiting for a Team Leader to join our sales team.

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom SSP Full time

    Team Leader Team Leader at M&S Simply Food Glasgow Central Station**Everyone regardless of age starts on £11.00 per hour.Glasgow Central has Full Time permanent roles for an immediate start.Job Reference: RC21340


  • Glasgow, Glasgow City, United Kingdom Allstaff Team Full time

    Allstaff Office Services Division have partnered with our well-established client based in Glasgow City Centre, who are seeking a Conveyancing Administrator to join their team. Completing Land and Buildings Transaction TaxReturns: Prepare and submit tax returns, ensuring full compliance with legalrequirements. Drafting Conveyancing Documentation: Createlegal...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom SSP Full time

    About the Role:Team Leader - Burger King - Glasgow Central Station.Pay rate £11 per hour.You may be wondering who are SSP? Well, we're one of the best kept secrets in Hospitality and Retail.You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes, food courts and retail stores in airports,...

  • Helpdesk Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom City Facilities Management (UK) Full time

    Salary- £27,857.00 Location- Glasgow Shift Pattern- Other This is a _- permanent_- , _- full time_- vacancy_- that will close _- in 16 days_- at 23:59 GMT_- . _The VacancyJob Purpose: This is a key position, leading the CSRs who act as ambassadors for our business. Team Leaders will effectively lead and manage the seniors and CSRs to ensure the highest...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Webhelp Full time

    AdvisorLocation Glasgow, United KingdomLanguage English***Job Advert: Are you ready to join a global company that puts people first? We have an amazing opportunity for a dynamic and enthusiastic Team Leader to lead our customer care team in Glasgow. This is not your ordinary job it's a chance to be part of a funloving, inclusive community of over 120,000...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Webhelp Full time

    Do you have content moderation experience, and are you seeking a new opportunity in Glasgow? We are looking for a passionate and dedicated Team Leader for a full-time role in which you'll manage a team responsible for content moderation. You'll motivate and guide the team of hardworking individuals to reach targets and strive for excellence.As a Team Leader,...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Grassgo Ltd Full time

    Team Leader & Maintenance GardenerWe are currently seeking an experience Maintenance Gardener that can be a squad leader. This will suit somebody already in a team leader role or an experience person who is ready to step up. Job Description:_ Weeding Prunning Seasonal Planting Hedge cutting Leaf blowing Mowing Sweeping- managing the team Person...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Webhelp Full time

    Job AdvertDo you have customer service experience, and are you seeking a new opportunity to advance your career in Glasgow? We are looking for a passionate and dedicated Team Leader for a full-time role where you'll manage a team responsible for customer care. You'll motivate and guide a team of hardworking individuals to reach targets and strive for...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Cineworld Group Plc Full time

    Team Leader - Glasgow Renfrew Street:LocationGlasgowBusiness Area:Cineworld CinemasJob type:Full Time ContractSalary:£23500 per annum plus location allowanceContact name:Cineworld Renfrew StreetJob ref:052356Published:about 2 hours agoCineworld Glasgow Renfrew StreetCineworld Renfrew Street is the tallest cinema in the world, boasting 18 screens, including...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It's about the exciting surprises that make the everyday a little more fun and it's the same working here. Our work environment is ever-evolving - and always...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Flying Tiger Copenhagen Full time

    Team Leader for 12 hrs a week. Permanent role.**We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Glasgow Sauchiehall StreetThey get to be part of our unique concept and help us create an atmosphere that's second to none.Join us and be a part of a company that's passionate about growth, creativity, and...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Boclair Care Home Full time

    Welcome Bonus of £500 | Dayshift or Nightshift available | Great Staff Benefits | £12.50 per hour | Up to 44 hoursBoclair Care Home is looking to recruit a Team Leader.This luxurious, private care facility is situated in the affluent suburb of Glasgow. The care home offers elegant accommodation for up to 80-residents along with outstanding Residential,...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom TK Maxx Full time

    JOB DESCRIPTION From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It's about the exciting surprises that make the everyday a little more fun and it's the same working here. Our work environment is...