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Hotel Housekeeper

3 months ago

Leeds, Leeds, United Kingdom Yorkshire Gateway Hotel Full time

Housekeeping Assistant

Job Summary:

This is a customer-focused role, which provides full housekeeping services to all our hotel guests.

The duties involve cleaning and maintaining guest bedrooms, bathrooms and public areas to the required hotel standard and to assist with any guest requests or queries.

Attention to detail, a focus on customer care and an excellent work ethic are all essential.

The Housekeeping Assistant must be able to demonstrate a friendly and professional approach as well as immaculate presentation standards and strong attention to detail.


Use of own transport to get to and from the hotel is essential

Pay & Reward:

Hours:
Upto 25 hours per week during peak season, according to a rota

Contract:
Permanent

Salary:
£9.20 (age
£11.44 (age 21+)per hour

We will also reward you with:


  • Company Pension
-
Company funded medical plan, including discounted shopping
-
Employee discounts on F&B and accommodation throughout group

  • Change and replenish bed linen, towels and guest amenities in line with brand standards
  • Clean bedroom, bathroom and toilet areas
  • Clean public areas, including public toilets
  • Collect used linen from various areas
  • Return crockery and glassware to relevant departments
  • Dealing with guests requirements
  • Report areas that require maintenance
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Ensure you are polite and courteous to guests and have discretion at all times
  • Be environmentally aware and dispose of waste according to hotel standards
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Ensure adherence to quality expectations and standards
  • Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other colleagues

This position requires a Basic DBS check to be carried out on all prospective employees. A basic certificate will contain details of convictions and cautions from the Police National Computer (PNC) that are considered to be unspent under the terms of the Rehabilitation of Offenders Act (ROA) 1974.

Essential Criteria:

  • High standards of cleanliness
  • Be smart & well presented
  • Committed to delivering a high level of customer service
  • Have the ability to work well under pressure
  • Positive attitude
  • Good communication skills
  • Eligible to live and work in the UK
  • You should be physically fit due to the demanding nature of this role

Reporting Lines:

  • Reporting directly to the Housekeeping Supervisor / Duty Manager on shift.

Job Types:
Part-time, Permanent

Expected hours:
per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • Onsite parking
  • Private dental insurance
  • Private medical insurance
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Work Location:
In person

Expected start date: 07/04/2024