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Office Care Co-ordinator

3 months ago

PoultonleFylde, Lancashire, United Kingdom All About You Care Services Full time

Main Duties and Responsibilities:

  • The key duties of this post are to:_
- be a key part of administration team promoting a high standard of care to company clients and professionals.
- secure new packages of care via the local authority's procurement system.
- match local service users time scales with their expectations.
- set up new packages of care and implement changing care needs as issued via the authority's administration system.
- input new packages into company I.T. system.
- take responsibility for the company on-call telephone on a rota basis ensuring out of hours problems and emergencies are dealt efficiently.
- provide emergency support to staff and clients occasionally responding in person if required.
- coordinate and collate care staff rosters on as weekly basis.
- manage, plan and co-ordinate care staff as a continuous process ensuring their work patterns provide best match of skill and time available to clients.
- ensure staff receive a copy of rosters.
- ensure privacy and confidentiality of client and company information.
- provide ad-hoc information to managers and supervisors when required.

Job Type / Category
We offer excellent rates of pay for experienced staff as well as:28 days paid holiday per year (pro-rata)
NEST pension scheme
Paid DBS check
Incentive Schemes
Personal Training and Development Plan
Internal Progression

Here at All About You, it really is all about you and the difference we make.

Required Education, Skills and Qualifications

We are looking for someone who has:

  • Full UK driving licence
  • Empathy, a caring nature, is supportive with a good humour, friendly, and flexible.
  • Must have IT and administration skills
  • Knowledge and understanding of the care and support needs of individual service users
  • Relationship building
  • Team worker
  • Able to multi task and prioritise workload effectively
  • Excellent telephone manner
  • Excellent communication skills
  • Previous experience of the care industry is essential, and flexibility to cover care shifts when required.

Job Types:
Permanent, Part-time

Job Types:
Part-time, Permanent

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Poulton le Fylde, FY6 8JX: reliably commute or plan to relocate before starting work (required)

Experience:

- providing care: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person