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Customer Service Administrator
3 months ago
SF Recruitment is working exclusively with a key client of ours based in Derby who are located near the Pentagon Island.
Our client requires an experienced customer service administrator to join their fantastic team on a long-term basis to cover a maternity cover contract.
This is a full-time role, working Monday - Friday (Office based) and paying up to £11.50 per hour.Main duties will include
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Order processing:
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Take inbound calls daily:
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Maintain and update company records:
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Liaise with suppliers for updates on stock:
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Liaise with distribution centres:
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Deal with any customer issues or complaints in a calmly and timely manner:
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Data entry:
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Ensure the business in compliant and following GDPR guidelines:
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General office administration duties when required
Skills
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Organisation:
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Keep a proactive mindset when it comes to customer enquiries:
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Be self-motivated:
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Good communication skill:
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Ability to learn quickly and multi-task
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Ability to build rapport with customers, developing client relationships throughout
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- **Excellent telephone manner
