IT Engineer

2 weeks ago

Rotherham, Rotherham, United Kingdom vertex-it-solutions Full time
Vertex I.T. Solutions are recuriting for an expereinced IT Engineer

Accountabilities & Responsibilities:

  • Provide onsite technical support, resolving issues in a competent manner whilst communicating professionally with internal and external stakeholders
  • Prioritise, and resolve technical queries and service requests within agreed service levels
  • Maintain the CMDB, KEDB and knowledge base and creating training material for the Service Desk Analysts
  • Responsible for creating documentation of any issues that is escalated to a senior level ensuring a repeat escalation is not required
  • Provide regular feedback to drive technical and process improvements

Skills:

  • Strong knowledge of Windows 7/10
  • Knowledge of O365, Active Directory and Windows Server technologies
  • Knowledge of network technologies and ability to configure switch ports
  • Logical and methodical troubleshooting skills
  • Strong customer service skills using effective listening, understanding and able to articulate the next steps in a confident and professional manner
  • Excellent written and verbal communication skills
  • ITIL Foundation knowledge

Additional:

You will need the ability to pass SC clearance during probation

  • Pipefitter

    3 weeks ago

    Rotherham, United Kingdom Premier IT Full time

    **Pipefitter Rotherham 3 - 6 month contractor £18 - £23 an hour** **Perm options too Requirements of the Pipefitter**: - Experience with heat exchangers, pressure vessels and pipework for maintenance - Experience with fabrication of pressure vessels and pipework - Time served with a Level 3 qualification in welding and fabrication is desirable -...

  • IT Field Technician

    4 weeks ago

    Rotherham, United Kingdom Cerco IT LTD Full time

    **Skills**: - Previous ATM experience required. Desktop PC hardware and software loading experience also advantageous. Self-motivated, organized and able to manage own time to deliver to set targets and output. - Able to read, write and clearly speak English. Must be able to follow instructions and scripts. - Fully mobile and fit as some light to medium...

  • Pc Core Technician

    4 weeks ago

    Rotherham, United Kingdom Cerco IT LTD Full time

    **Job Role**: PC Core Technician **Location**: Rotherham - Site Based **Work days/hours**: Mon to Fri, 8.30am to 5.00pm, half hour lunch **Start Date**: ASAP **Rate of Pay**:£80 per day **Period**: 12 to 24months. **Skills**: - Previous ATM experience required. Desktop PC hardware and software loading experience also advantageous. Self-motivated,...

  • Pc Core Technician

    4 weeks ago

    Rotherham, United Kingdom Cerco IT LTD Full time

    **Job Role**: PC Core Technician **Location**: Rotherham - Site Based **Work days/hours**: Mon to Fri, 8.30am to 5.00pm, half hour lunch **Start Date**: ASAP **Rate of Pay**:£80 per day **Period**: 12 to 24months. **Skills**: - Previous ATM experience required. Desktop PC hardware and software loading experience also advantageous. Self-motivated,...