Sales & Project Assistant

1 week ago


Tunbridge Wells, Kent, United Kingdom Mercia Full time

Who We Are
We are Mercia, a busy retail showroom selling kitchens, bathrooms and tiles, based on the southern outskirts of Wells.

We provide home survey, design and installation service for kitchens and bathrooms, coordinating the trades to complete the project; we can just supply the kitchens and bathrooms, too.

We aim to provide our employees with varied and rewarding employment, helping customers bring their dreams and visions of their future home to life.

Role Activities

  • Key retail sales person, aiding customers with product advice and installation recommendations for wall and floor coverings, particularly tiles.
  • Kitchen and Bathroom project lead taker, engaging customers on the shop floor to confidently introduce them to our products and brands and book a consultation with a member of the team
  • Raising Purchase Orders to fulfil customer and stock requirements.
  • Receiving supplier deliveries and allocating products to customer orders and stock.
  • Maintaining stock records and flagging up when key products require reordering.
  • Delivering customer orders.
  • Actively maintain, clean and develop the kitchen, bathroom and tile displays in accordance with the business requirements.
Person profile

The successful applicant will have:

  • At least 5 years of retail experience, preferably within the buildings or DIY industry.
  • A friendly and outgoing nature, able to make the customer feel welcome and valued.
  • A good command of English, both spoken and written.
  • Accurate numeracy skills, particularly being able to understand and calculate areas and relate them to quantities.
  • A positive work ethic and integrity.
  • A full driving licence with no convictions.

You will be:

  • Well organised with your time and present yourself smartly.
  • Willing to work as part of a small team and take your fair share of the workload. You will show a keenness to learn and develop your skills.
  • Relatively fit, as you must be able to cope with regular heavy lifting.
Working Hours


We require 2 persons to share this role, with some overlap, working 25-35 hours each per week, to include at least every other Saturday.

The showroom is open , Monday to Friday and , Saturday.

No Sunday working, ever. Currently, no Bank Holiday weekend working, although this is always under review. 25 days holiday and 8 Bank Holiday days, plus 4 days paid sick leave; pro rata.

Job Types:
Part-time, Permanent

Pay:
£11.87-£13.36 per hour

Expected hours:
per week

Benefits:

  • Employee discount
  • Employee mentoring programme
  • Free parking
  • Onsite parking
  • Paid volunteer time
  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Retail sales: 5 years (required)
- customer service: 5 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

Application deadline: 23/06/2024

Expected start date: 01/07/2024

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