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Administrative Apprentice
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Administration Apprentice
3 months ago
An opportunity has arisen to grow our own staff via Apprenticeship programmes within the Birmingham Community Healthcare NHS Foundation Trust.
This post is intended to provide general administrative assistance to the Department.The role consists of a number of core activities; answering telephones, copy typing letters, reports, filing, ordering of supplies, making appointments and photocopying.
There will also be opportunities for developing administrative/IT skills.To work as part of an administrative team, sharing the responsibility for the office workload.
To provide a comprehensive clerical and secretarial service to the therapy staff and to act in a professional manner, promoting the organisation and department.
You will also have further opportunities to develop your office administration skills.IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards of the post.
As part of the appraisal process every employee is responsible for participating in identifying their own training and development needs.
- Provide and efficient and effective administrative service as required by the locality Early Intervention Community Team.
- To deal with enquiries via telephone and face to face, communicate information effectively, taking good quality information and ensuring messages are passed on clearly and within timescales set. The postholder will be required to use their initiative, taking messages as appropriate whilst adhering to the Data Protection Act.
- To make arrangements for meetings if required including the distribution of agendas and minutes, booking venues and catering.
- Maintain effective system for the filing, retrieval and archiving of documents and correspondence.
- Maintain records systems within the Early Intervention Community Team function, including the maintenance, filing and archiving of patient notes.
- Maintain ESR/Health Roster for the Team Leaders staff.