Contract Supervisor

2 weeks ago

Sheffield, Sheffield, United Kingdom Veolia Full time

Salary:
£29,365.00 per annum plus bonus and Veolia benefits

Hours:6am - 14:30pm and 9:30am - 18:00pm (Monday - Friday)

Location:
Lumley Street, Sheffield, S4 7ZJ


When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

It's why we're looking for someone who sees the world in a similar way to take up an exciting Contract Supervisor role in our dynamic team.


Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part.

And if you're able to effectively supervise the day to day operational activities, this role will suit you perfectly.

It doesn't matter if you're looking to overhaul the industry, or just do a good day's work.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.


What will you be doing?

  • To manage the collection crews and ensure they are complying with all relevant legislation and all company policies and procedures in relation to their roles
  • To investigate and resolve with the crews, missed collections, complaints and service failures
  • Daily reviews of the work practices and operations of the crews.
  • Report all failings including, Health and Safety and welfare of the crews or members of the public to the Operations Manager
  • Be responsible for investigating and replying to service complaints by our customers within the timeframes set
  • Ensure driver checks are completed daily
  • To carry our first line investigations for absences and other breaches of policy and procedure. Report any accidents / incidents, near misses and safety concerns and ensure they are recorded onto the AVA system
  • Deliver basic training requirements for all drivers and crews including, inductions, operations of the vehicles, lifting equipment and risk assessments
  • Utilising staff and vehicle resources to ensure a swift and efficient dispatch in the morning
  • Debriefing drivers at the end of their working day, and relaying any operational issues encountered
  • You will be working as part of a team of Contract Supervisors and Operations Managers to ensure the city of Sheffield is covered efficiently in a range of areas, such as municipal bin collections, bin deliveries, bulky household collections and clinical collections

What are we looking for?

  • Previous experience gained in a similar role
  • Experience gained in managing operational staff
  • Knowledge of Health and Safety Legislation
  • IOSH Managing safely
  • Experience dealing with unions and a unionised workforce
  • Excellent communication skills both written and verbal

Our promise to you
Here at Veolia, we know that a genuinely good role goes both ways.


So alongside your salary or hourly pay, you'll get 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension and share scheme, alongside a range of employee discounts, such as retail discounts, the cycle to work scheme and double time plus day in lieu benefits on bank holidays.

Also to help you further, we provide mental health and financial support, so you can lean on us whenever you need to.

Here at Veolia, we're proud to be known as an equal opportunities employer.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.


Job Type:
Permanent

Salary:
£29,365.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Referral programme
  • Store discount

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
One location

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