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Gp Receptionist/administrator

4 months ago

Tameside, United Kingdom Hamilton PLC Limited Full time
Medical Receptionist/ Administrator working across 4 GP practices required.

We are looking for someone who is available between 7:30am and 18:30pm on a rotational shift pattern Monday - Friday.

Overtime is available.

Job Summary:


It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone.


  • To facilitate patients accessing the clinical care provided by the practice.
  • To support the GP's and Nurses in providing that care.
  • To act as first point of contact for anyone accessing the practice.
  • Accountable to: General Practitioners (for medical matters) Practice Manager (for all other matters)

KEY RESPONSIBILITIES:

  • To ensure that all visitors and telephone callers to the practice are greeted professionally.
  • To ensure all telephone calls are managed appropriately.
  • To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries.
  • To mange the workflow of administrative tasks
  • To follow the procedures and protocols that guide us to deliver day to day tasks in a safe, efficient way.
  • To ensure we provide the safest care to our patients

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 20-30 per week

Salary:
From £10.42 per hour

Benefits:

  • Employee discount

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Tameside,

Greater Manchester:
reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (required)
  • Administrative experience: 1 year (required)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Expected start date: 01/08/2023