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Head Dental Receptionist-ft, Leeds
3 months ago
What the role involves:
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Eye care vouchers for VDU users
- Career opportunities across the Dentex Health group
- Techscheme, the option to buy tech through salary sacrifice
- My Healthy discounts get discounts on Gyms and online retailer
What we need from you:
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic peoplefirst attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
About us:
We are looking for an experienced dental receptionist to lead our reception team at Church View Dental Care.
This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects.
This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services.
Dental experience highly desirable.
The merger between Portman Dental Care and Dentex brings together two of the UK's leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom.
Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities.
Together we are one of the largest dental group's in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux.
Scaling together the strength of our businesses will enable us to continuously invest in building excellence in customer service and support to our practices and teams.
Our ambition is to become the dental partner of choice and undisputed leader in high-quality dental care.