Account Manager

2 weeks ago


Chorley, Lancashire, United Kingdom TVS Supply Chain Solutions UK & Europe Full time
Account Manager

Job Description:
To be the principal manager of the relationship with the client. To understand the Clients business and identify new opportunities to benefit both parties.

To ensure TVS delivers service excellence, innovation and cost-down opportunities to the client, and maximise revenue and profit for TVS SCS.

To challenge the effectiveness of business processes which underpin performance on the contract and take the lead internally to drive the continuous improvement of processes across all business functions.

To manage and mitigate commercial risks through the understanding and negotiation of contract clauses / obligations and leading engagement with internal and external stakeholders.

To lead on contract growth opportunities from a commercial perspective, including support to wider business development activities, including contract obligations and pricing considerations.

To support wider business winning activities from a commercial perspective.

Main Duties & Responsibilities:


Responsible commercially for the account; delivering value for the Client and ensuring contract profit, revenue and cashflow for TVS are maximisednResponsible for building strong and deep relationship with the client, ensuring TVS is represented in all interfaces with the client, at all levelsnResponsible for understanding contract obligations and commercial risks to ensure compliance whilst identifying and mitigating risks through liaison and negotiation with both Internal and external stakeholders.nResponsible for ensuring Service obligations are achieved, working across internal and external stakeholders to ensure KPI's are delivered and maintain their relevance.nTo lead growth and development activities from a commercial perspective, including understanding evaluation criteria / value creation and determining price to win strategy.nTo keep abreast of the client's issues, their industry issues and all related legislative matters and identify and deliver growth opportunities and solutions for both the Client and TVS.nTo deliver continuous improvement and cost-down opportunities to the client whilst maximising profit contribution to TVS SCSnTo produce joint key account plans with the client to facilitate strategic development and growth of the account adding value to both partiesnTo deliver flexible & innovative solutions to the client's operational issuesnTo continually review effectiveness of KPI's and internal performance measurement of the contractsnTo maintain reports in the form of project pipelines, management reports and meeting minutesnTo support wider business winning activities from a commercial perspective.

nTo build and maintain relationships with all key internal stakeholders within TVS SCS

Knowledge, Skills, Qualifications and Experience:
Determined, empathetic and persuasive personnPragmatic and quick to respond to challengesnEnthusiastic to create change, strong questioning skillsnStrong influencing and People & relationship management skillsnHigh degree of commercial and financial acumennAnalytical and numeratenAble to provide innovative and well thought out solutionsnGoal driven and focusednExcellent verbal and written communication skillsnStrong user of Microsoft Excel, Word and PowerpointnBuilding strong relationships with clients at all levelsnManagement and negotiation of commercial and contractual risksnContract terms and conditions, including assessment of commercial risks and negotiationnWorking across functions, influencing to ensure delivery of Client requirementsnCreating value added proposals for clientsnCommercial, supply chain and operational backgroundnPreferably experience of Defence and / or public sector contractsnApplicants must have a valid driving licensenThis position would be based at Chorley however applicants must be willing to travel and at times work from other locations


In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.


Your package will include:
Salary and pension scheme with life assurancenDays Holiday (plus 8 statutory Bank Holidays)nbuy-back scheme (5 additional days available)nAssistance Programme supporting wellness with immediate access to:nconsultation and second opinionsnhealth supportnand Legal supportnand healthy living supportnreferral scheme with financial rewardnto work schemenMembership and Study Sponsorshipnscheme (£100 to undertake training of your choice)

At TVS SCS we encourage and support our employees to realise their potential.

They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.


If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application.

Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.
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