Senior Patient Pathway Co-ordinator

1 week ago

Colchester, Essex, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time
We require a RTT Validator/Senior Pathway Co-ordinator for the Specialist Midwives Team. You will be required to provide efficient secretarial/ administrative support.

You will be required to use your own initiative. Required to manage, prioritise, plan and organise your own time using extensive knowledge, skills and experience.


To be a 'Team Player' working in a way that encourages high performance from other staff, with the aim of maintaining optimum efficiency within the department.

To support other team members to deliver an efficient administrative/secretarial service


To utilise the required technology/hospital systems / new technology or system (s) and support other team members to do so to deliver an efficient administrative/secretarial service.

This is a fixed term/secondment until 8th January 2024

Deal with external and internal queries. This may include providing complex or sensitive non clinical information or advice to patients or relatives.

Pass on messages as appropriate to the relevant person in a timely way.


Use initiative to deal with routine and some non-routine problems that may arise, and only exceptionally refer more complex issues to the appropriate person.

Assist in developing, maintaining efficient electronic and manual filing systems.


Manage your own workload to ensure completion of the full range of your tasks using the knowledge, skills and experience you have gained.

Support other team members to undertake the full range of administrative/secretarial activities.

Provide a range of administrative/secretarial support relevant to area, ensuring that urgent matters are actioned and escalated without delay.

Monitor supplies to ensure stocks are maintained at an appropriate level, and order/notify relevant person as appropriate.


One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do & removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.


If you are passionate about patient care & want to develop your skills and knowledge then we are keen to hear from you.

Give guidance, support and empathetic approach to any complaints or concerns raised and liaise with the relevant manager

To actively participate in the development of improvements for the service. Incorporate new practices to take account of new technology, demand/capacity tools.

You may be required to undertake training in your own discipline, which may include new starter induction.


To have an understanding of other admin roles within the department and ensure other admin staff are aware of your role.

Work to standing operating procedures and departmental guidelines.

Support, supervise and co-ordinate other members of the team as required to ensure the smooth running of the department.

Keeping up to date with relevant IT/information systems.

Ensure any information is accurate and up to date before sharing internally or externally.

Support the team in gathering any data for audit research purposes.

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