Saturday Library Assistant

1 week ago


Eastbourne, East Sussex, United Kingdom East Sussex County Council Full time

If you are passionate about delivering excellent customer service and eager to get acquainted with our libraries, we want to hear from you.

The role of a Library Assistant goes beyond just lending books - it involves serving a diverse community, assisting with online access, job searches, health and well-being resources, as well as providing national and local information. Collaboration with various organizations is also a key aspect of our work, with some operating within our premises and others conducting sessions on-site.

As a Library Assistant, your responsibilities will include managing the customer service counter, handling a variety of inquiries, and ensuring smooth service delivery. Tasks will range from answering phone calls and issuing items to customers, to managing cash transactions and organizing records. Additionally, you'll be expected to support library events, such as summer activities for children, and regular programs like Rhymetimes and Storytimes.

Central to the role of a Library Assistant is the ability to effectively guide individuals to the resources they require. While prior library experience is not necessary, comprehensive training will be provided. Adaptability is crucial, as you may need to work across different libraries in East Sussex, with travel expenses covered from your home base.

We seek candidates who:

  • Display strong customer service and communication skills
  • Possess ICT proficiency and a willingness to enhance these skills
  • Excel in a team environment
  • Demonstrate self-motivation
  • Can handle manual tasks
  • Have a proactive attitude towards learning and training

Work Schedule:

Saturdays from 10:00 am to 5:00 pm

When submitting your application, ensure to address how you meet each criterion in the job description by drawing on relevant work/life experiences, educational background, or personal interests.

Face-to-face interviews will take place at Eastbourne Library.

We provide a wide array of benefits to support you during your employment tenure. Further details can be found on our website.

For informal inquiries, please reach out to Sarah Boreham, the Library Manager.

Join a team that truly makes a positive impact



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