About us:

Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance.

On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World's top 100 companies in 2023 by the World Finance Magazine.

Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure.

Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals.

The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity.

We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success.

With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures "Controlled Growth" as we aim to become the Bank of choice for businesses wishing to transact in the African continent.

Assist with the management of the Service Desk and Change Management Systems (ManageEngine)
Maintain, monitor, and support the bank's network, applications and infrastructure.
Carry out regular system health checks, vulnerability assessment and patching.
Perform capacity workload modelling and availability analysis for a variety of platforms and environments.
Develop, maintain, recommend, document and support tools and utilities to provide capacity planning and management.
Evaluate future technologies and make recommendations for software and hardware upgrades.
Analyze and implement network, software and hardware changes.

Develop processes to ensure appropriate WAN, LAN, device privileges and access are granted, ensuring data integrity and security are achieved.

Ensure all necessary network security updates, patches, and preventive measures are implemented.
Support the day-to-day operations of the banks IT systems, network, and applications.
Maintain Windows server and Unix based servers, O365 and administer MS Azure.
Implement and maintain information security controls in line with ISO27001, NIST and DORA standards.
Support the Bank's VMware and Citrix virtual infrastructure.
Maintain the bank's Business Continuity and Disaster recovery plan and procedure.

Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

A minimum of 5 years Infrastructure, System, Network support experience
Relevant certification such as, CCNA, CCNP, MCITP, VCP, or CCA, etc
Banking/Financial sector experience is an advantage
Windows and Linux Servers administration and support skills
Experience in Public Cloud deployment and administration
Experience in the following Applications – Flexcube, T24, Oracle, Datastore, SWIFT, Calypso, etc
Strong knowledge of systems and networking, software, hardware, and networking protocol
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including experience of security, storage, data protection, and disaster recovery protocols
This is a permanent position paying up to £75,000.

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