Customer Service Advisor
1 week ago
Customer Contact Team
Part time
Permanent
- We are looking for a dedicated Customer Services Advisor to deliver a fantastic 'customer focused' experience for our members and customers. You should have exceptional customer care skills to deliver the best possible standards of service.
- The Customer Services Advisor will have the responsibility for being the first point of contact to our customers on a variety of platforms, providing firstclass customer service. Ensuring customer journeys are managed correctly with the relevant systems updated, and any queries are followed up when required.
- To succeed as Customer Service Advisor, you must be able to demonstrate decision making, planning and problemsolving skills to support our customers and wider teams in the business with complaints, daily queries and questions, offering answers, solutions or signposting.
- The rate of pay for this role is £11.06 per hour.
- We are searching for individuals who share Our Company Values:
- We care
- We make a positive difference
- We are customer focused
- We are one team
5 weeks annual leave increasing to 6 weeks
- Free Ultimate Gym memberships for yourself and any additional person
- Employee Health Care Scheme paid for by the company
- Investment in Employee Learning and Development
- Flexible working arrangements
- Occupational Maternity, Paternity, Adoption and Sick Leave
- Company Pension Scheme
******
Salary
£11.06 per hour
Hours
23 hours per week
Benefits
Five weeks annual leave rising to six weeks with length of service, employee healthcare scheme and free gym membership for you and a dedicated guest.
Closing date
-
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