Service Technician

2 weeks ago

Portadown, United Kingdom Medstrom Ltd Full time

Service Technician
Portadown, Craigavon (Northern Ireland)

Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland.

As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst youare at work.
Our business has grown organically since its establishment, and we have earned a strong reputation in our industry.

We are continually growing and evolving and can offer great opportunities for you to develop with our business, the "Medstrom family".

Medstrom are now an employee-owned business run through an employee ownership trust (EOT).

The EOT sustains Medstrom's independence and recognition of the fact that we are built upon the hard work and commitment of its employees and is unlike any other companyin the industry.

Medstrom leadership team said, "It gives us all great pleasure to give something back to our very committed colleagues, as they often go above and beyond their duty to ensure our customers are well looked after.

"
Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great

We are looking for a Service Technician to join us and help provide a first class service to customers based within the Craigavon area and providing support to hospitals within Ireland.


The Benefits:

  • Salary of up to £23,400 per annum with OTE of approx. £25,000 (with oncall payments)
  • Contributory Pension scheme
  • Oncall and callout payments in addition to salary
  • Discounts and cashback on shopping, supermarkets and holidays as part of our rewards scheme
  • As of Jan 2023, 33 days' holiday including Bank Holidays
  • Full Induction with great training and support from dedicated team members
  • Receive a "treat" on your birthday
  • Develop your career with an employeeowned, familyoriented business, your chance to join the Medstrom family

This is the ideal role for a confident individual with a great customer focus to embark upon a rewarding career with a growing business.

Working as part of a dedicated team, you will provide customers and caregivers with the products and knowledge they need to deliver a high-quality service.

At Medstrom, we pride ourselves on the quality of our team and believe that our people are what makes us great.

We offer a high level of support, as well as learning and development opportunities, to ensure our employees are able to succeed.

So, if you havethe right attitude and the drive to provide a high-quality service, then we want to hear from you.


The Role:


As a Service Technician, you'll be tasked with delivering an effective and timely installation, removal and maintenance service to customers.

Specifically, you will undertake installations, removals, repairs, field modifications and support at delivery stage to customers who have purchased a Medstrom product.

Dealing with customers predominantly based in the Southern trusts, Craigavon and Daisy Hill hospital sites and also customers throughout Ireland, you will:

  • Maintain stock and parts inventory
  • Implement product modifications
  • Deliver and install clean, readytouse products
  • Collect used products
  • Clean, test and repair products
  • Complete records of safety testing
  • Provide demonstrations and basic training to customers

As part of your role, you will be required to take part in an on-call rota (once trained) which includes weekend work.


About You:

To join us as a Service Technician, you will need:

  • Excellent customer service skills
  • Basic knowledge of hygiene, health and safety rules
  • A full driving licence with the confidence to drive long wheelbase vans, but training and support will be provided
  • A DBS check (which the company will conduct)
  • A proactive, 'cando' attitude

Knowledge of mechanical or electrical elements would be an advantage, but this is not essential as training will be provided.

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Equal opportunities are the only acceptable way to conductbusiness and we believe that the more inclusive our environments are, the better our work will be.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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