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Eu HR Operations Coordinator

3 months ago

London, Greater London, United Kingdom Dr Martens Full time
Dr. Martens is a globally famous and culturally influential British brand with over 60 years of heritage.

Our products have become cultural icons, instantly recognisable and with timeless appeal, which is still relevant to consumers across the world today.


As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

Do you have what it takes?

THE GIG
***The EU HR Operations Coordinator will be working in an exciting and fast-paced HR Operations team on a 12 month Fixed Term basis, providing a high standard of support to the HR function and our employees who are based in the EMEA regions.

As our EU HR Operations Coordinator, you will be responsible for:

  • Working closely within the team of HR Coordinators to provide support to our employees based in EMEA
  • Acting as the first point of contact for HR related queries including liaising with the wider HR/Payroll Team
  • The full employee life cycle ensuring that all documentation from Starters, Leavers and Changes are processed in line within country legislations
  • The administration of correspondence as required relating to offer letters, contracts, leavers letters, etc
  • Sickness administration for in country teams, ensuring relevant authorities are notified and documentation is filed accordingly
  • Supporting with in country benefits administration e.g., meal vouchers, travel cards
  • Ensuring employee files are kept up to date and in line with GDPR requirements
  • Supporting both in country HR leads and payroll to provide a joinedup Operations experience for all employees to ensure that they receive the best employee experience
  • Processing weekly and monthly reporting tasks, i.e., end of fixed term contract reminders and service awards
  • Providing other ad hoc support and administration for the HR team as and when required
***
OUR FUNDAMENTAL QUALITIES
It's never just a job at Dr. Martens. It's a way of life.

We live and breathe our Fundamentals:
INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.

We're a diverse bunch who believe each role is as unique as the person who does it.

***
THE STUFF THAT SETS YOU APART
Put simply, for this role the key things we're looking for are:

  • Must be fluent in German
  • Experience of working in an administrative role
  • Experience in a fast paced, highvolume environment
  • The ability to prioritise workload with a methodical approach to work
  • Strong customer service focus with exceptional attention to detail
  • Proficient in Microsoft Office
  • Excellent verbal and written communication skills
  • Able to build positive working relationships both within the HR team and across all department to ensure the HR department is seen as approachable, responsive, supportive and reliable
  • Familiarity with HR and Payroll systems
***
WHAT'S IN IT FOR YOU?

  • Welcome to the family free pair of docs
  • 65% off all docs
  • A dedicated culture team focusing on wellness and charity.
  • 2 paid volunteer days per year
  • Hybrid working
  • Amazing Camden based offices with roof terrace overlooking the canal
  • Private healthcare
- _

  • We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community._
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