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Communal Services Supervisor

3 months ago

Birmingham, Birmingham, United Kingdom Trident Group Full time

Communal Services Supervisor

REF:
20535

£ k per year, depending on experience

Permanent Hours weekly - Monday to Friday.


Trident Group has over 50 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands.

It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package.

The Group has an annual turnover of more than £34m and owns assets close to £186m.

The Group consists of;

  • Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
  • Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.

About the role


We have an exciting opportunity for a Communal Services Supervisor (to join our Estate Services team, based in West Midlands).

You will maintain designated estates to ensure they are well presented and safe places to live.

You will provide communal auditing, directly manage Estate Service staff, proactively manage service budgets reporting directly to the Communal Service Manager.


On a day-to-day basis, you will be required to liaise with contractors, colleagues within the organisation, customers, and members of the general public.

You will be required to build a good working relationship with all teams.


This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do.

When necessary, you will be required to attend practical and classroom-based training, organise team meetings and company arranged events.

You will be responsible for always ensuring compliance with Health and Safety guidelines, policies and procedures. This includes Health and Safety devices and Operational Personal Protective Equipment (PPE). responsible reporting of onsite Health and Safety issues, responsive repairs, and fly tipping waste.

About You

  • Be customer focused & approachable, maintaining good relationships with our customers.
  • Be a team player who uses their own initiative, having a cando attitude and pro[1]active approach to work.
  • An understanding of COSHH and H&S regulations.
  • Be able to carry out supervisions and general line management practises, being able to organise and prioritise weekly working schedules.
  • Be selfmotivated and able to work with mínimal supervision, providing cover to the Communal Services Manager when away.
  • Must hold a full, valid UK driving licence.
  • Good understanding of Microsoft Office programmes and computer literacy.

Desirable experience:

  • Experience in Grounds maintenance.
  • Have a good understanding of Service Charges or previous experience working with them.

Our package includes

  • A generous annual leave allowance with the opportunity to buy & sell annual leave.
  • Company van and fuel card for essential travel
  • Ongoing support for your wellbeing including access to a health care benefit scheme, cycle to work scheme, eye care and child care vouchers plus more.
  • An inclusive environment where it's OK to be you

Applying


All applicants are required to provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.