2023 Analytics and Sales Programme

2 weeks ago

London, Greater London, United Kingdom Bloomberg Full time
You have an understanding of the drivers behind market moving stories and events. You're a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment. With a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships

What is the role?
You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer


You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training.


There are multiple opportunities to further your career across the department or the company, with the option to take on a more specialised support role within our Advanced Specialist teams, or move into our Enterprise Sales Team.


Analytics
We provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries.

Reaching us via our 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximise the value of Bloomberg's products.

On any given day we respond to over 12,000 queries in more than 15 languages.


Bloomberg is constantly innovating and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely with them to upskill them through technology, and delivering on-site training and seminars.

We also work in conjunction with Enterprise Sales to deliver on strategic initiatives, supporting product roll-out and onboarding clients.

We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.


You have the option to specialise within either an asset class or perhaps one of our Enterprise Solution Products such as our Order Management Systems, Electronic Trading Platforms or Portfolio Management tools.


Sales
In Sales, we're the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities.

We spend our time with our clients, understanding their business goals and outpacing their expectations.

Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.

We're discovering new business leads by making prospecting calls and networking.

We demonstrate how Bloomberg's product offering will help our clients make the best investment/trading/business decisions, making their day to day business smoother and more profitable.


You need to have:

  • The ability to start a full time role in 2023 (preferably May)
  • The ability to speak business proficient Lithuanian, Latvian, Hebrew and/or Greek, in addition to English
  • A Bachelor's degree (or above) or relevant work experience
  • Strong criticalthinking and problemsolving skills
  • A demonstrable interest in financial markets and the aspiration to work in the financial services industry
  • The resilience to learn and adapt quickly in a dynamic environment
  • Real ambition to pursue a clientfacing career
  • Outstanding communication skills (both written and verbal)

We'd love to see:

  • Work experience in a clientfacing role
  • Interest in technology


We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role.

However, each case is reviewed on an individual basis.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process.

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