Admin Assistant

7 days ago


Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time
Provide administrative support to the National Artificial Eye Service

Receive and dispatch prosthetic orders to / from NAES Head Office


To provide administrative support to the National Artificial Eye Service, ensuring an efficient and effective appointment, reception and clinic service to all NAES patients.

To act as the main link between the Production Laboratory and the 18 main base centres that make up the Service

To provide ongoing administrative support to all Orbital Prosthetists as and when required.

The National Artificial Eye Service has 18 main base clinics and a further 55 outreach clinics located across England.


The NAES supply and fit artificial eyes and cosmetic shells to NHS patients who live in England and are e.ntitled to NHS treatment.

There is provision for private patients who choose to use the service

TITLE:

ADMINISTRATIVE ASSISTANT

GRADE:
BAND 3

CRB DISCLOSURE:

STANDARD

DEPARTMENT:

NATIONAL ARTIFICIAL EYE SERVICE

RESPONSIBLE TO:

PATIENT SERVICES MANAGER

ACCOUNTABLE TO:

OPERATIONAL MANAGER

JOB SUMMARY:


To provide administrative support to the National Artificial Eye Service, ensuring an efficient and effective appointment, reception and clinic service to all NAES patients.

To act as the main link between the Production Laboratory and the 18 main base centres that make up the Service

To provide ongoing administrative support to all Orbital Prosthetists as and when required.

Infection prevention and control:

The post holder must comply with all relevant policies, procedures and training on infection prevention and control.

DUTIES AND RESPONSIBILITIES

MAIN ADMINISTRATIVE DUTIES:

Maintain accurate patient registration and appointment booking records using EMIS Community Web system

Dispatch patient information data to allocated clinics within Service guidelines.

Receive and check, to Quality Assurance requirements, all orders for production laboratory; referring non-conforming items for inspection


Check and dispatch, to Quality Assurance requirements, all prostheses within designated time scales, subsequently entering despatch data on EMIS Community Web system.


Deal with manufacturing queries referred by Production & Quality Manager and technicians and record non-conforming order details onto system before return of same to Orbital Prosthetist.

Deal politely and professionally with telephone enquiries from hospitals and other outside bodies and arrange appropriate action.

CLINIC SERVICE DUTIES
Deal politely, efficiently and professionally with all patients and visitors at all times, in accordance with Trust policies.

Register all new referrals on the day of receipt onto EMIS Community Web system. In addition, ensure that all demographic details are accurate.


Plan clinics in conjunction with the Orbital Prosthetists' itineraries following the working instructions and procedures laid down in the NAES Admin Training Documentation and Job Plans provided by Clinical Services Manager.


Organise appointments for patients in liaison with relevant bodies and with due regard to priorities and efficient running of clinics.

Ensure that appointment records are input efficiently and accurately.

Ensure that all bookings are made in accordance with agreed protocols, involving patients and providing choice wherever possible.

Maintain EMIS Community Web system, process correspondence and ensure that all clinic and patient activity and change of patient details are dealt with on a prompt and frequent basis.

Collate and maintain up to date waiting lists and provide statistical information as required.

Notify patients, transport authorities and hospitals in the event of cancellation or changed clinic arrangements.


Monitor work in the Production Laboratory and ensure subsequent appointments are agreed with patients to avoid any delay in receipt of their prostheses.

Scan paper patient records onto EMIS Community Web system and ensure patients are assigned to correct clinic location.

Provide assistance to infirm patients when required on their arrival to and departure from Blackpool clinic.


Maintain an up-to-date record of all relevant outlying clinics, including contact names and telephone numbers, to be used in the event of last minute clinic cancellations.


PERSONAL
Participate in appraisal and a yearly performance review. Identify own professional development needs to the Patient Services Manager and keep up to date with developments.

GENERAL DUTIES
Provide cover in the absence of colleagues to meet Service needs and requirements.


Cover the NAES helpline effectively, ensuring that an efficient and sympathetic service is provided to patients and callers at all times.

Communicate, without delay to Line Manager, urgent matters which need to be brought to their attention (e.g. complaints).

Assist the Patient Services Manager with the local induction and training of new starters.

Provide, when required, typing / word processing services
  • HR Admin Assistant

    7 days ago


    Blackpool, Blackpool, United Kingdom One Fylde Full time

    We are looking for highly motivated, ambitious HR Admin Assistant to join our growing Human Resources Team. This role is a 12-month fixed-term contract, with the possibility of extension to a permanent position.Key responsibilities include: Manage the shared inbox systems Advertise all recruitment internally and externally, maintaining the vacancy tracker...

  • Admin Assistant

    6 days ago


    Blackpool, Blackpool, United Kingdom PDS Medical Full time

    Opportunity for a go-getting Administrative Assistant to join our Compass Medical Practice Team Contract Fixed Term (6 Months) Hours Part-Time Location Newfield House, Blackpool Salary £10.69 per hourMain duties of the roleThe role includes Working as part of the Compass Medical Practice team providing administrative and telephony support services for...


  • Blackpool, Blackpool, United Kingdom FCMS NW Ltd Full time

    FCMS (NW) Ltd JOB DESCRIPTIONPost: Admin Assistant Compass Medical PracticeLocation: Newfield House, Vicarage Ln, Blackpool FY4 4EWHours: 21 hours to include 18:30 finish - Fixed term until 31stDecember 2023Compass Medical Practice is open from Monday to Friday (excluding Bank Holidays)Responsible to:Practice ManagerAccountable to: Head of Complex LivesRate...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic and motivated Admin Assistant to join our SACCT Division Management team mainly to support Orthopaedics Data entry required.The main part of this post will be inputting for Orthopaedics inputting data for NJR, NHFD and AQUA. You may also be asked to support with helping to complete deadlines for u-codes and open clinics,...


  • Blackpool, Blackpool, United Kingdom Magellan Aerospace Full time

    Position SummaryMagellan Aerospace Blackpool has an exciting opportunity for a Business Admin Apprentice.2 year Apprenticeship38 hours per weekWorking hours -Monday to Thursday 7:30am - 4:00pm and Friday 7:30am - 1:30pmJob location: Blackpool Business Park, Amy Johnson Way, Blackpool, FY4 2RPUnionised site - works in partnership with Unite the Union.To...


  • Blackpool, Blackpool, United Kingdom Haddon Court Rest Home Full time

    Exciting opportunity in residential dementia care. Come and join our forward thinking team.£11.50 per hour with overtime at £12.50 per hour. Plenty of development opportunity.Al breaks are paid. Uniform provided. DBS at our cost.Senior Care Assistant required 48 hrs per week for 33 bed residential dementia care home in Bispham. Role includes personal care...


  • Blackpool, Blackpool, United Kingdom Northern Neon Lights Full time

    Full Job DescriptionCompany BioLocal manufacturing/signage company seeking office assistant to assit the project managers on a daily basis.Brief Job Description The job role will be a varied business admin role. Working with the project managers across multible accounts Liaising with customers and suppliers from our office in Blackpool Booking in Jobs for...


  • Blackpool, Blackpool, United Kingdom PDS Medical Full time

    We're looking for an Administrative Assistant to join our Compass Medical team.You will work as part of Compass Medical Practice team which sits within our Complex Lives business unit. In the role you will provide administrative and telephony support services for patients who have been excluded from mainstream GP Practices.The role involves a range of tasks...


  • Blackpool, Blackpool, United Kingdom Reeds Rains Full time

    Job Profile:Due to increased growth within our Lettings Department we are looking for an Routine Visit Assistant to work on a part time flexible basis in the Blackpool City Reeds Rains office.Able to work weekdays is essential and some Saturdays will be included according to business requirements.The main duties of the role will involve:Working closely with...

  • Teaching Assistant

    3 weeks ago


    Blackpool, Blackpool, United Kingdom Vida Education Full time

    ARE YOU A QUALIFIED TEACHING ASSISTANT TO A MINIMUM OF LEVEL 2? ARE YOU LOOKING FOR FLEXIBLE WORK? WE MAY HAVE THE PERFECT JOB FOR YOU. Vida Education are looking for qualified or experienced Primary Teaching Assistants for day to day, short- and long-term supply work. We currently have a high need for Teaching Assistants to work within a variety of primary...

  • Teaching Assistant

    4 weeks ago


    Blackpool, Blackpool, United Kingdom Vida Education Full time

    ARE YOU A QUALIFIED TEACHING ASSISTANT TO A MINIMUM OF LEVEL 2? ARE YOU LOOKING FOR FLEXIBLE WORK? WE MAY HAVE THE PERFECT JOB FOR YOU. Vida Education are looking for qualified or experienced Primary Teaching Assistants for day to day, short- and long-term supply work. We currently have a high need for Teaching Assistants to work within a variety of primary...

  • Teaching Assistant

    7 days ago


    Blackpool, Blackpool, United Kingdom Vida Education Full time

    ARE YOU A QUALIFIED TEACHING ASSISTANT TO A MINIMUM OF LEVEL 2? ARE YOU LOOKING FOR FLEXIBLE WORK? WE MAY HAVE THE PERFECT JOB FOR YOU. Vida Education are looking for qualified or experienced Primary Teaching Assistants for day to day, short- and long-term supply work. We currently have a high need for Teaching Assistants to work within a variety of primary...

  • Receptionist/Admin

    6 days ago


    Blackpool, Blackpool, United Kingdom Bloomfield Medical Centre Full time

    Job summary We are seeking to recruit an enthusiastic Receptionist to join our friendly, dynamic team With a culture of delivering high quality care, you will act as the first point of contact for patients and visitors using the service. This is a flexible post that may be worked across both Bloomfield Medical Centre and Grange Park Health Centre...

  • Accounts Assistant

    6 days ago


    Blackpool, Blackpool, United Kingdom RBH Management Full time

    Job Ref:RBH13192Branch:The Imperial Hotel BlackpoolLocation:The Imperial Hotel Blackpool, BlackpoolSalary/Benefits:£24k pro rata, part timeContract type:PermanentHours:Part TimeShift pattern:This role is part time, 24 hours per week with a flexible working pattern within office hoursHours per week:24Posted date:17/11/2023Closing date:19/12/2023JOIN OUR...


  • Blackpool, Blackpool, United Kingdom RedRaw Travel Ltd Full time

    Are you the one we're looking for?We're proud of our small but dynamic office team, but we're looking for one more person to join us in an Administration Assistant Role, to contribute to our growth.We're a young and modern transport company with a forward-thinking approach, specialising in private hire and contract work across Lancashire. We need someone who...


  • Blackpool, Blackpool, United Kingdom NST Travel Group Full time

    Tour Services Assistant- _Location:_ _Discovery House, Blackpool, Lancashire._- _Salary:_ _£21,255 starting salary_- _Hours of work:_37.5 hours per week Monday Friday one hour lunchNST Travel Group, part of the PGL GROUP, are specialists in delivering unforgettable educational trips for schools and students - taking them on enriching adventures all across...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Blackpool Fylde and Wyre NHS Foundation trust is a busy acute hospital, treating more than 80,000-day case and in patients last year.The Surgical Directorate in June 2011 opened Phase VI which is a purpose built state of the art building encompassing theatres and wards. The Surgical Admissions Unit (SAU) currently has a vacancy for a senior Health Care...


  • Blackpool, Blackpool, United Kingdom Adecco Full time

    Adecco Recruitment are currently recruiting for on behalf of our client, an Admin Support role in a successful business providing accounting services.Perfect role for a Candiadate with Administrative experience, ideally with accounts / invoicing / finance focus. Opportunity to become a trained Bookkeeper.Salary: Up to £21,500paBenefits: 28 days Holiday,...


  • Blackpool, Blackpool, United Kingdom Highfield Surgery Full time

    Job Title: Healthcare AssistantResponsible to: Nurse Manager, Partners, Practice Managers.Salary: £11.34phHours of work: 24 hours per week (Wednesday, Thursday & Friday)Job SummaryThe healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.Responsibilities:The...


  • Blackpool, Blackpool, United Kingdom Whisky-Online Ltd Full time

    Whisky-Online is a name that has become synonymous with quality whisky over the past three decades. Established in 1990, we are a family-run business that's been at the forefront of the whisky industry, specialising in rare and hard-to-find bottles from all over the world. With a deep-rooted passion for whisky, Whisky-Online has become a trusted name for...