![JAMDOUGHNUT](https://media.trabajo.org/img/noimg.jpg)
Social Media and Customer Service Assistant
2 weeks ago
Social Media and Customer Service Assistant
A fantastic opportunity has arisen with a fast paced, growing start-up App which is helping thousands in the UK save money every day.
We are recruiting for an outgoing and enthusiastic individual to join our growing team that can work across our Social Media platforms and responsible for delivering an exceptional customer experience.
Location:
Debden, Essex.
Main Duties and Responsibilities
- Develop and manage selfservice support methods within Intercom helping consumers to proactively receive advice and support within the App
- Proactively identify and feedback initiatives based on customer insights
- Manage our risk process with management of Know Your Customer
- Monitor and manage customer reviews ensuring we optimise positive reviews and resolve any customer issues
- Monitoring overall customer satisfaction levels liaising with marketing and the management team to ensure any known issues are raised in a timely manner
- Take responsibility for social media accounts, maintaining a presence across multiple platforms
- Working with the marketing team to create engaging content for social media
- Report on key KPIs around customer engagement and satisfaction
- Enthusiastic about working in a startup environment
- Ambitious and driven with strong written, listening and verbal communication skills
- Excellent attention to detail and the ability to deliver solutions
- A passion for customer service, similar experience in managing customer service engagement is preferred
- Ability to manage own workload and meet timelines
- Work as an effective team member
- Excellent customer service skills ability to provide solutions
- Competent on social media platforms and must be computer literate
Job Types:
Full-time, Permanent
Salary:
Up to £24,000.00 per year
Benefits:
- Free parking
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Social media marketing (preferred)
Work Location:
In person
Reference ID:
J1
-
Sprout Media
1 week ago
Loughton, Shropshire, United Kingdom Aspire to Learn Full timeSector: Creative & Digital MediaQualification: Digital marketer (Level 3)Location: LoughtonEmployer Description:Sprout Media brings a fresh and unique approach marketing. Enabling the SME market place the ability to effectively outsource their social media at an affordable price. They are looking to expand and take on an apprentice who is comfortable with a...
-
Customer Service Assistant
1 week ago
Loughton, Shropshire, United Kingdom JAMDOUGHNUT Full timeCustomer Service AssistantA fantastic opportunity has arisen with a fast paced, growing start-up App which is helping thousands in the UK save money every day.We are recruiting for an outgoing and enthusiastic individual to join our growing team that can work across our multi-channel consumer engagement channels, responsible for delivering an exceptional...
-
Customer Service Specialist
1 week ago
Loughton, Shropshire, United Kingdom Digby Morgan Full timesummary- _ loughton, east of england_- _ £11.79 per hour_- _ temporary_- specialism- customer services- sub specialism- customer service- reference number DW990- job detailsPosition: Customer Service SpecialistLocation: LoughtonDuration: 12 monthsHours: Mon - Fri / 37.5Salary £11.79phAs part of our clients Rapid Diagnostics is part of our clients...
-
Customer Service Representative
2 weeks ago
Loughton, Shropshire, United Kingdom Marshall Motor Group Full timeCustomer service representative:Job descriptionCustomer Service RepresentativeLocation:Contact Centre LoughtonHours:40 hours per week working Monday to Friday 8am-5pm or 9am-6pmSalary:OTE up to £28,000, uncapped earning potentialBenefits:25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for...
-
Customer Assistant
2 weeks ago
Loughton, Shropshire, United Kingdom M&S Full timeKey AccountabilitiesCustomer AssistantKey CapabilitiesWork PatternWeek 1 : mon, tue, wed,thu,sat : Week 2 : mon, tue,wed,fri,sat : Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...
-
Retail Customer Service
2 weeks ago
Loughton, Shropshire, United Kingdom L1617 Full timeDo you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic betting shops no two days are the same and you'll have the...
-
Customer Service Adviser
1 month ago
Loughton, Shropshire, United Kingdom Randstad Full timeCustomer Service Specialist - Job VacancyLocation - Loughton, IG10Pay rate - GBP12.50phDuration - 12 months, potential for extentionShift pattern - Monday to Friday, 9:00am to 5:00pmPosition Summaryx25CF; The operation is producing inks preparation, Screen Printed electrodes, foiled packagedelectrodes used for self or medical diagnosisx25CF; The electrodes...
-
Customer Service Adviser
4 weeks ago
Loughton, Shropshire, United Kingdom Randstad Full timeCustomer Service Specialist - Job VacancyLocation - Loughton, IG10Pay rate - GBP12.50phDuration - 12 months, potential for extentionShift pattern - Monday to Friday, 9:00am to 5:00pmPosition Summaryx25CF; The operation is producing inks preparation, Screen Printed electrodes, foiled packagedelectrodes used for self or medical diagnosisx25CF; The electrodes...
-
Customer Service Executive
1 week ago
Loughton, Shropshire, United Kingdom Jems Recruitment Full timeWorking hours are Monday to Friday 8.30am-5pm, with 1 week in 4 working an early shift of 7.30am-4pm Hybrid working 3 days from the office and 2 days from home Fulltime training in the office for 23 weeks Excellent benefits including annual bonus, incentives, private healthcare, contributory pension and life insuranceDuties will include: Providing the...
-
Customer Service Specialist
2 weeks ago
Loughton, Shropshire, United Kingdom Randstad Delivery Full timeCustomer Service Specialist Position - Join Our Team!Company: Randstad CPELocation: Loughton, IG10Salary: Pay rate per hour based on a £25,600 annual salaryDuration: 12-month contract with potential for extensionShifts: Monday to Friday, 9:00 am to 5:00 pmPosition Summary: The focus is on producing inks preparation, Screen Printed electrodes, and foiled...
-
Social Worker
1 week ago
Loughton, Shropshire, United Kingdom Essex Partnership University NHS Foundation Trust Full timeJob summary We are seeking enthusiastic and resourceful social workers who will have the ability to respond positively and creatively to the needs of our service users. The West area of Essex plays home to a number of key partner organisations who we work closely with, including voluntary services, primary care services and therapy providers. Residents...
-
Retail Customer Service Representative
1 week ago
Loughton, Shropshire, United Kingdom William Hill Full timeLocationThe Broadway, Loughton IG10 3SPContract typePart-timeSalary£10.50 rising to £10.90 after passing probationHours10 People don't just come here to place bets. They come for the experience. And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel at home. If you're a people person,...
-
Customer Service Representative Team Leader
1 week ago
Loughton, Shropshire, United Kingdom Marshall Motor Group Full timeCustomer Service Representative Team Leader:Job descriptionWe are currently recruiting for a Team Leader to drive the performance of the Customer Service Representative team at our Contact Centre in Loughton. You will be provided with on-the-job training and support by your colleagues and manager. You will be joining a friendly and supportive team at...
-
Administrator & Document Control Assistant
1 week ago
Loughton, Shropshire, United Kingdom Office Angles UK Full timeAre you a detail-oriented and organised individual? Our client, a reputable organisation based in Loughton, is seeking an Administrator & Document Control Assistant to join their team. In this role, you will provide essential support to various functions within the organisation and assist with document control responsibilities. If you pride yourself on...
-
Graphic Designer
1 week ago
Loughton, Shropshire, United Kingdom House of Fashion Associates Ltd Full timeGRAPHIC DESIGNER (WEBSITE AND SOCIAL MEDIA)ONLINE FASHION BRANDUP TO 35KLOUGHTONOur client an online fashion brand selling globally are now looking to recruit an experienced and creative GRAPHIC DESIGNER ( SOCIAL/ WEBSITE)Who we're looking for:An innovative Senior Graphic Designer (website and graphic) who has good experience within the past-paced fashion or...
-
Care Assistant
2 weeks ago
Loughton, Shropshire, United Kingdom Alina Homecare Full timeCome and join the team as a Care Assistant and make the Alina Homecare difference.We are looking for kind and caring people who want to make a difference to the lives of others.If you have a caring attitude and willingness to make a difference, come and join our fantastic care assistant team based in Epping and the surrounding areas. You won't regret it.As...
-
Service Advisor
2 weeks ago
Loughton, Shropshire, United Kingdom Marshall Motor Group Full timeService Advisor:Job description We are currently recruiting for a Service Advisor to join our Volkswagen dealership in Loughton. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience...
-
Loughton, Shropshire, United Kingdom Protocol Education Full timeCreative/Theatrical/Artistic Learning Support Assistant/ Teaching AssistantProtocol Education are looking to recruit a Learning support assistant of creative background, to support in a SEND school. This is designed to allow for a sense of creativity in the classroom which can help inspire and encourage SEND students.The children you will be supporting have...
-
Car Sales Assistant
1 week ago
Loughton, Shropshire, United Kingdom jmr motor group Full timeJob Opportunity: Sales Assistant at JMR Motor GroupCompany: JMR Motor GroupLocation: 38h Chigwell Lane, Loughton, Essex IG10 3NYPosition: Sales AssistantAbout Us: JMR Motor Group is a fast-growing motor dealership committed to providing excellent service and quality vehicles to our customers. We are currently seeking a passionate and hard-working individual...
-
Health Care Assistant
2 weeks ago
Loughton, Shropshire, United Kingdom Oakland Care Full timeAre you passionate about providing care and support to others? We are currently seeking a dedicated Health Care Assistant to join our team. Responsibilities include personal care, meal assistance, daily activities, and more. If you are a compassionate individualwho values teamwork and up-skilling, we want to hear from youWeoffer some excellent rewards &...