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Senior Health and Benefits Consultant

4 months ago

London, Greater London, United Kingdom WTW Full time

The Health and Benefits GB practice is a specialist centre of excellence in all aspects of health, wellbeing, and protection consulting for corporate clients.

With more than 200 consultants and support staff (including 20 qualified medical clinicians) this team supports the design, financing and management of integrated health solutions that are tailored to meet clients' needs.


What can we offer you? The opportunity to develop a broad range of skills, working in a fast-growing business alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.

The Role


As a Senior Healthcare Consultant, you will provide lead healthcare consulting advice and support to a portfolio of large and complex corporate clients, consisting of insured and self-insured private medical schemes as well as other health related benefit programs.


  • Provide strategic consultative advice to clients around the financing, design, delivery and ongoing management of their healthrelated benefit programs.
  • Interact effectively with vendors, clients and other stakeholders both internally and externally
  • Forming part of account teams, ensuring quality standards and deadlines are met at all times
  • Deliver on projects to meet or exceed client expectations
  • Meet sales targets in terms of developing existing client relationships and securing 'new logo' appointments
  • Build strong relationships internally and collaborate effectively
  • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
  • Ability to ask the right questions and seek help where appropriate
  • Increase efficiency within client teams by identifying ways to improve processes
  • Analysis of data to draw conclusions and identify trends in a logical, systematic way
  • Conduct benchmarking studies and other research; provide value added analyses and summaries
  • Analyse and compare vendor products, services and contracts
  • Collate and prepare client deliverables
The Requirement

  • Technical knowledge regarding healthrelated benefit programs, including private medical insurance as well as other areas such as dental, travel, health cash plans, personal accident and Employee Assistance Programs
  • An understanding and appreciation of broader employee health, risk and wellbeing issues, ideally gained at a brokerage firm or insurance company
  • A consultative style
  • Well organised and detail oriented (e.g. Being able to both plan and communicate efficiently).
  • Strong written and verbal communication skills
  • Presentation skills
  • Flexibility and proven ability to diagnose and resolve issues, strong client service orientation
  • Ability to work both independently and on client teams and enjoy a fastpaced environment
  • Sense of accountability and ownership in delivering to clients
  • Selfstarter and willingness to adapt to change
  • Interest and ability to think beyond the task at hand and understand how work fits into the broader landscape
  • Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel
At WTW, we believe difference makes us stronger.

We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day.

We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.