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iCentre Team Leader
3 months ago
iCentre Team Leader
Job Category Administrative Vacancy Type Fixed term contract Fixed Term Duration 10 Months Employment Type Full time Salary From £37, per annum pro rata Salary To £42, per annum pro rata Location Chelmsford Faculty/Prof Service Student & Library Services Closing Date 14/06/ Ref No Documents (PDF, 97.45kb)About ARU:
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARUs research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UKs Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UKs leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About the Role:
Due to maternity cover, were seeking a highly motivated team leader to join our professional and friendly iCentre team at our Chelmsford campus and make a key contribution to our students success. The iCentre provides a frontline information and guidance service to students, signposts to specialist services, and delivers efficient and effective administrative support with a focus on delivering excellent customer service. Often the first point of contact for students with complex enquiries or who may be in distress, the iCentre team you would be leading are passionate about offering an empathetic and professional service to our students.
Educated to degree level with appropriate level of experience or part qualified in a relevant professional qualification at degree level with demonstrable experience and continuing professional development relevant to the role, youll have experience of working in an administrative customer-facing role, and a strong team ethic with experience of leading by example and of supervising staff. Youll be comfortable working under pressure whilst managing the day-to-day function of the iCentre, ensuring students receive an excellent professional and empathetic service.
Interviews to be held week beginning 27th June
Find out more about .
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our page for full details.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
We reserve the right to close this vacancy once we have received sufficient applications.
Guidance Notes:
For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.
