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Customer Operations Agent
3 months ago
Customer Operations Agent
One to One Personnel are recruiting for a
Customer Operations Agent to form part of the Operations team working for our client who has a long-standing reputation within Logistics.
Rochford, Essex
The position is ideal for someone with commercial experience gained within a logistics/ transport / warehouse/ distribution/ customer service focused setting.
The role
- Monitoring and maintaining stock levels and arranging despatch
- Creating despatch notes and other necessary paperwork, entering information onto the allocated system.
- Checking the paperwork and ensuring the correct stock is on the vehicle before it leaves site, also checking for visible damage to goods
- Building relationships with Customers and delivering excellent customer service
- Forklift Truck operating experience. Loading training will be provided.
- Terminal operations as and when required.
Skills Required:
- Excellent customer service skills
- Outstanding telephone manner
- Forward thinker as things can change with logistics on a daily basis
- Confident with Microsoft Office
PLEASE NOTE:
Due to location, you will be required to have your own transport
- Temporary to Permanent opportunity
- Monday to Friday 40hrs per week on a rotation of shifts between the hours of 6:30am and 6pm
- Overtime as required