Service Transition Manager

1 week ago


Coventry, Coventry, United Kingdom CV Bay Ltd Full time

Title:
Service Transition Manager - Financial Services - Coventry

We are seeking an experienced Service Transition Manager to join our financial services company based in Coventry.

As a key member of our team, you will be responsible for ensuring the smooth transition of services across our organization, ensuring thatnew services and changes to existing services are delivered effectively, efficiently and with mínimal impact to our customers.


Key Responsibilities:

  • Develop and implement transition plans for new and updated services, ensuring that they are aligned with business goals and customer needs.
  • Manage the endtoend service transition process, ensuring that all stakeholders are informed and engaged throughout the process.
  • Lead and motivate a team of service transition specialists, providing coaching and support to develop their skills and expertise.
  • Collaborate with other teams across the organization, including project management, service delivery, and technical teams to ensure seamless delivery of services.
  • Continuously improve service transition processes, tools, and methodologies to increase efficiency and effectiveness.

Requirements:

  • Proven experience as a Service Transition Manager in a financial services environment.
  • Strong knowledge of service transition best practices and methodologies.
  • Experience leading and motivating a team of service transition specialists.
  • Excellent communication and stakeholder management skills.
  • Ability to work collaboratively across teams and functions.
  • Experience with ITIL or other service management frameworks.

Benefits:

  • Competitive salary of £50£60k per annum
  • Up to 20% bonus
  • 10% pension
  • Hybrid working model
  • Exciting career progression opportunities
  • Opportunities for professional development and training.

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