Head of Operations
7 days ago
About The Role:
You must have a very strong fibre, PIA (overhead and underground) and cable background together with experience managing field operational teams in an FTTP delivery environment.
As a Operations Manager you are responsible for the receipt and delivery of all client work orders across the project.
You will support and drive the roll out of the Network expansion, while developing the operational teams to ensure targets are met, while maintaining contract performance and quality standards.
The main duties include but are not limited to:
- Client Management Lead
- Management and development of staff
- Delivery of Fibre, FTTP projects utilising PIA, underground and overhead.
- Resource Management, to include Subcontract Teams to meet demands and challenges.
- Help Develop required Department Structure.
- Management reporting into Client and Internal Senior Management.
- Representation of the company at Client meetings.
- Oversee running of all Field Operations.
- Ensure the whereabouts of staff tracking them with progress reports
- Adherence to Health & Safety and Environmental policies
- Minimum of 3 years' experience in Telecoms and FTTP Networks
- Experience in managing field operational teams in an FTTP delivery environment.
- Strong skills in client management, planning and resource management.
- Good working Knowledge of work management systems and Microsoft Office.
- NRSWA Accreditation (Desirable)
- Well organised and Professional.
- Effective Leadership and communication skills.
- Selfmotivated, and able to motivate others effectively.
- 25 days holiday + bank holidays
- Private Medical Insurance
- Holiday trading scheme
- Perks at work scheme (discount from high street retailers)
- Free eye test vouchers
- Employee share scheme
- 3x life assurance
- Free Parking
- Flexible Working
- 5% enhanced pension contribution
About Us:
Svella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet.
With depots in Warrington, Leeds and Huthwaite, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media and Openreach - and carry out a range of projects across Yorkshire, Midlands and the North West.
Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers.
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