![Ray Lodge Tenant Management Organisation](https://media.trabajo.org/img/noimg.jpg)
Office Administrator Assistant
7 days ago
Employer:
Ray Lodge TMO
Job Title:
Office Administrator
Salary:
£16,380 per annum (£12.40 per hour)
- Temporary to permanent role with an initial six month probation period._
About Ray Lodge TMO
Ray Lodge Tenant Management Organisation (TMO) is a resident-led social housing organisation working in partnership with the London Borough of Redbridge Council.
Its Management Committee consists of 12 members, who hold evening meetings with staff at least once a quarter.
The TMO manages and maintains Ray Lodge Estate on behalf of Redbridge Council, which consists of 183 flats and maisonettes.
The TMO office is situated in Ettridge Hall, the community hall at the centre of the estate, and is usually run by two office staff along with a cleaner/caretaker.
Alongside managing the estate, the TMO also organise community events such as the Easter event, annual Family Fun Day and coach trip.
The TMO also accommodates London Probation Service (Community Payback) once a week. The "Service Users" assist with duties on the estate such as communal cleaning, painting, etc.
A small Food Hub has recently been set up within Ettridge Hall for residents to access when required.
Working Hours:
Monday to Friday - 10am to 4pm (51⁄2 hours a day - excluding half hour break)
The applicant may also be required to work some weekends, weekday evenings or Bank Holidays for community events and/or meetings.
Duties (will report to Estate Manager)
- Logging repairs as required and liasing with contractors to arrange appointments
- Sending batch mail to residents and Committee Members as directed by the Estate Manager and/or Committee Members
- Making followon calls to residents following repairs and collating information
- Carry out daily estate inspections and liases with caretaker
- Administer sales of fob keys for residents
- Manage to hire of the community hall (including taking deposits, payments, etc)
- Assisting with production of minutes for meetings, training materials and collating information of Committee Members, etc
- Assisting with the production of quarterly newsletters for residents
- Assisting with the organisation of tasks for the London Probation team (Community Payback)
- Assist Estate Manager with arranging void property works
Required Skills and Abilities
- Have good written and verbal communication skills
- Be reliable, trustworthy and have the ability to work with mínimal supervision
- Be approachable, have a good telephone manner and interpersonal skills. Sensitivity is necessary in most situations.
Knowledge
- Have good knowledge/experience of IT, particularly Microsoft Office or similar (Word, Publisher, etc)
- Have basic understanding of the role of Tenant Management Organisations (may also be known as a Co-Op/RMB/RMO/EMA)
Education and Qualifications
- Good standard of education to GCSE level (English and Maths)
Work Circumstances
- Must have the ability to work in a nondiscriminatory way and in accordance with equal opportunities, policies and procedures
- Must feel comfortable working in a male dominant work environment (contractors)
Job Types:
Part-time, Temp to perm
Contract length: 12 months
Part-time hours: 27.5 per week
Salary:
£16,380.00 per year
Benefits:
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
Office Administrator
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