Community Stroke Team Secretary

1 week ago


Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

An exciting opportunity has arisen for a highly motivated person to work within the Community Stroke Team as the Administrative Coordinator.

The Community Stroke Team is based at Bensham Hospital. We are a small friendly team.

The successful applicant will play a key role in co-ordination and planning with a focus on handling patient telephone calls and using IT systems and maintaining databases.

The post holder will have the ability to use their initiative, be able to prioritise their own workload and communicate in an effective and sensitive manner.

The role will be part time, 30 hours, Monday to Friday, times can be negotiated.

The main duties of the role are as follows:
To provide comprehensive secretarial, administrative and clerical support to the team

To contribute to the smooth running of the Community Stroke Team

To liaise with multiple stakeholders in order to ensure that the day to day co-ordination and administrative support is delivered in a timely and professional manner

To provide an efficient, friendly, service to all staff, patients and visitors handling enquiries promptly and providing first line assistance

To maintain up to date data collection records for the team, including SSNAP (National Stroke Database).

To adhere to current Trust policies and procedures


Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.


Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.


Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are.

Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.


We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve.

Our armed forces network is one of our emerging networks.

This post is an Administrative Assistant reporting to the Team Lead in the Community Stroke Team. The post will be based in the team office, which is currently based at Bensham General Hospital.

The team consists of a Team Lead and registered clinical staff of varying bands.

This post will provide administrative support to the whole team including:
To set up and maintain efficient and effective filing systems using a variety of IT systems

Ensure accurate and effective records are kept

To provide administrative support to the team members

To check for and register new referrals.

To maintain up to date records for data collections, including maintaining the Community Stroke Team SSNAP records and databases.

To schedule appointments and room bookings

To support the management team in the preparation of reports.

To handle confidential, sensitive or contentious information appropriately, liaising with Management/staff/other Departments where necessary

Attend and arrange meetings, prepare agendas, compile and issue papers, take minutes and maintain action logs/spreadsheets/databases as required

To order office supplies and clinical supplies

To schedule training, arrange room bookings, liase with Learning and Development, print handouts, attendance sheets etc as required

Demonstrates administrative, clerical duties to new starters, less experienced staff

May supervise other staff

Dealing sensitively with first line enquiries from patients, relatives, carers, staff and external agencies

To identify risks within the working area using initiative to take the necessary action e.g. Lifting and Handling

To observe standards of patient confidentiality.

To participate in GHNFT Appraisal System

To maintain personal professional competency and appropriate development.

To carry out the duties and responsibilities of the post in accordance with Trust policies.

Mandatory requirements including Health & Safety and Infection Control

  • Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    A opportunity has arose for an experienced team secretary to join the integrated specialist palliative care team. The will be a 2 day post.We are seeking a dynamic, knowledgeable person who has confidence in handling sensitive situations in a compassionate manner.A flexible approach is required to support all members of the team.

  • Medical Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Medical Secretary - Full-time hours per week - PermanentApplications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within the department of Trauma & Orthopaedics. You will be based at the Queen Elizabeth Hospital.You should have previous secretarial/administrative experience,...


  • Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    We are looking for a highly motivated and customer focused individual to join the department and provide a comprehensive secretarial and administration service to the Head of Digital Solutions and Technical Services and the rest of Digital Management Team. The post holder will be professional at all times, and expected to use a significant amount of...

  • Medical Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Job summary We are looking to recruit a highly motivated and skilled secretary to join our admin team, working across our Breast Services. The role will support both the care of patients under specific named breast surgeons and work collaboratively as part of the wider Breast Service Admin Team, who collectively support many aspects of the Breast...

  • Legal Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom BMC Recruitment Group Ltd Full time

    BMC Recruitment is delighted to be working with a law firm in Newcastle to assist them in their recruitment for a legal secretary to join them on a permanent basis.BackgroundThis role is perfect for someone who has existing legal secretary experience and is looking for a new challenge. The role is offers hybrid working ( 3 days in the office, 2 days working...


  • Gateshead, Gateshead, United Kingdom BMC Recruitment Group Ltd Full time

    BMC Recruitment is delighted to be working with a law firm in Gateshead to assist them in their recruitment for a conveyancing secretary to join them on a permanent basis.BackgroundThis role is perfect for someone who has existing conveyancing secretary experience and is looking for a new challenge. The role is office based.Duties & ResponsibilitiesThe role...

  • Medical Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Medical Secretary - Full Time hours per week - PermanentApplications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within Pathology. You will be based at the Queen Elizabeth Hospital.You should have previous secretarial/administrative experience, preferably within an acute...

  • Medical Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    We are looking to recruit a highly motivated and skilled secretary to join our admin team, working across our Breast Services.The role will support both the care of patients under specific named breast surgeons and work collaboratively as part of the wider Breast Service Admin Team, who collectively support many aspects of the Breast Service here at...


  • Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Medical Secretary (Band 3) - Part-Time hours per week - PermanentApplications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within the Care of the Elderly department at the Queen Elizabeth Hospital.You should have previous secretarial/administrative experience, preferably within...

  • Medical Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Provide a high quality clinical typing service as delegated by the Senior Medical Secretary, including; clinic instructions/outcomes, update routine information in procedural documents etc. Action tasks arising from typing; including updating systems, outcome codes, internal re-referral, ITP & image transfer. Provide information to assist performance...


  • Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Due to the development and expansion of our services to provide a 7 day service, we wish to recruit enthusiastic and motivated individuals to our Radiology Admin Team.The Radiology Department has a well established Medical Secretary Team, with a wealth of organisational knowledge. Radiology Admin are committed to continuous, high quality support for the...

  • Group Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom All Temps Recruitment Full time

    We are looking to recruit an experienced Secretary to work for a local Government office in GatesheadThe role To arrange Initial and Review Child Protection Conferences, Secure Reviews, Complex Abuse Meetings and LADO Strategy Meetings by ensuring invitations are distributed to all relevant people within procedural timescales. To attend (either in person or...


  • Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    GATESHEADHEALTH NHS FOUNDATION TRUSTS I T U A T I O N S V A C A N T"Working Towards Equal Opportunities"Division of Medical ServicesSenior Medical Secretary - GastroenterologyAdministrative and Clerical Band 4 (20 hrs)Applications are invited from hard working and motivated individuals to provide a high quality medical secretarial and administrative service...

  • Legal Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom Adkins & Cheurfi Recruitment Full time

    Legal Secretary-Conveyancing at GatesheadAn exciting opportunity is available for an experienced secretary in the field of residential conveyancing. The ideal candidate should possess a solid background in this area of work, with familiarity in other related areas being a plus.The candidate will be responsible for a variety of tasks including:Audio...


  • Gateshead, Gateshead, United Kingdom NHS Full time

    Child Development Team Coordinator - Part time hours per week - Permanent We are looking to recruit a highly motivated and enthusiastic person with administration experience to join our team within the Paediatric Department at the Queen Elizabeth Hospital in Gateshead. Overall responsibility for providing an efficient administrative support service to the...

  • Legal Secretary

    1 week ago


    Gateshead, Gateshead, United Kingdom Adkins & Cheurfi Recruitment Full time

    Legal Secretary-Conveyancing at GatesheadWe are looking for an experienced legal secretary to join our team in Gateshead. The ideal candidate should have a background in residential conveyancing, while experience in other related areas is a plus.Main Responsibilities:· Audio Typing· Liaising with clients, estate agents, lenders, and mortgage advisers·...


  • Gateshead, Gateshead, United Kingdom Gateshead Health Full time £25,147 - £27,596

    Senior Medical Secretary - Diabetic Medicine Administrative and Clerical Band 4 (32 hrs) Applications are invited from hard working and motivated individuals to provide a high quality medical secretarial and administrative service working as part of the medical secretarial team within the Diabetes Department. You will be based at the Queen Elizabeth...


  • Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    We are looking to recruit a highly motivated and enthusiastic person with recent secretarial experience to join our secretarial team within the Gynae Oncology Department at the Queen Elizabeth Hospital in Gateshead. The admin team within the Gynae Oncology service support the delivery of cancer care to patients from across the region referred to the Trust...


  • Gateshead, Gateshead, United Kingdom City Group Recruitment Full time

    Conveyancing SecretarySalary DOEBased Newcastle upon TyneOur client have an opportunity for an experienced secretary. The successful candidate must have experience in residential conveyancing. Additional experience in other areas of work is advantageous.The candidate will be able to undertake most/all of the following:The JobIncludes but not limited to: *...


  • Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    We have an exciting opportunity for a full time Therapy Technical Instructor to become part of our Inpatient Stroke Team - working on the purpose built Jubilee Acute Stroke Rehabilitation Unit.This role will involve working with Occupational Therapists and Physiotherapists on the ward to implement prescribed rehabilitation programmes with the aim of...