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Optical Retail Assistant
1 week ago
Optical Retail Assistant
White Rose Optical
Location Wakefield
Contract Type Permanent
Hours Full Time - Saturday and possibly other weekdays where required
Salary Competitive basic dependent on experience
Role Summary
This is a great opportunity to join our company as an Optical Retail Assistant.
This is a chance to become part of a thriving business, working alongside our highly experienced team, while developing valuable skills.
Key Responsibilities
Optical Retail Assistants provide the first point of contact with customers and focus on customer service.
Key elements of the Optical Assistant's job description include:
Customer Service_- Exploring customer needs thoroughly and approaching customers to offer assistance
- Assisting clients in selecting frames according to style, colour, fashion etc.
- Dealing with customer enquiries both face to face and on the telephone
- Preparing spectacles quotes for customers
Eye Examination_
- Performing pretesting on patients including our stateoftheart eye photography
Optical Dispensing_
- Analysing prescriptions accurately and dispensing lenses accordingly
- Advise customers regarding lens types and choices
- Order customer lenses
- Customer adjustments and frame repairs
Stock Management and Merchandising_
- Arrange and maintain displays of optical merchandise
- Stock control and ordering
- Meet with Frame Suppliers and help select new stock
- Keeping uptodate with current trends
Administration Tasks_
- Stock control and ordering
- General shop duties such as cleaning, filing etc
- Maintenance of customer database
Skills & Experience
You must be enthusiastic, good with people, happy to help, take pride in your work and focused on customer service.
Full in-store training will be provided as well as opportunities for external qualifications
About Us
White Rose Optical is a family-run business who have been based in Wakefield town centre for 17 years. We pride ourselves on our competitive prices, excellent product ranges and outstanding customer service.
Pay:
From £12.00 per hour
Expected hours:
No less than 37 per week
Benefits:
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location:
In person
Application deadline: 31/05/2024
Reference ID:
FT2024
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