Trade Counter Assistant

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom UK Windows & Doors Group Full time

Main Purpose of Role:


As part of a close-knit Team you will support the Manager with the day to day running of the Depot including quotes, order processing, provide a high level of Customer service and oversee goods in and out of the Depot.


Responsibilities:

  • Proactively manage stock turnaround & the day to day running's of the depot
  • Banking/Cash handling/Cash on delivery
  • Process quotes and orders in line with customer expectations and specifications
  • Cross selling and upselling of product range
  • Determining prices alongside the depot manager to maximise operating margins
  • Dealing with customers in a polite, positive and professional manner
  • Providing technical support/advice where applicable with support from the Depot Manager
  • Proactively manage stock turnaround
  • Ensure invoicing is completed in a timely fashion
  • Oversee goods in and out practicing the Company's safety and quality procedures
  • General housekeeping across the warehouse and office areas

Skills & Knowledge:

  • Basic product and Industry knowledge
  • Basic financial and numeracy skills for checking orders etc
  • Safe and responsible driver with own licence
  • Customer focused
  • Manual Handling
  • Ability to learn and develop
  • Organised approach
  • Attention to detail and accuracy

Job Types:
Full-time, Permanent

Salary:
Up to £25,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • Onsite parking
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • Monday to Friday

Work Location:
In person

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