Current jobs related to Luxury Tableware Customer Service Associate - London, Greater London - Summerill and Bishop

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Job Title: Luxury Sales AssociateJob Summary:Event Merchandising is seeking a Luxury Sales Associate to work in an exclusive retail shop at a prestigious location. As a Luxury Sales Associate, you will provide a high level of service to customers and contribute to achieving the store's performance targets.Key Responsibilities:Provide exceptional customer...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Job Title: Luxury Sales AssociateJob Summary:Event Merchandising is seeking a Luxury Sales Associate to work in an exclusive retail shop at a prestigious location. As a Luxury Sales Associate, you will provide a high level of service to customers and contribute to achieving the store's performance targets.Key Responsibilities:Provide exceptional customer...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Job Title: Luxury Sales AssociateJob Summary:Event Merchandising is seeking a Luxury Sales Associate to work in an exclusive retail shop at a prestigious location. As a Luxury Sales Associate, you will provide a high level of service to customers and contribute to achieving the store's performance targets.Key Responsibilities:Provide exceptional customer...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Job Title: Luxury Sales AssociateJob Summary:Event Merchandising is seeking a Luxury Sales Associate to work in an exclusive retail shop at a prestigious location. As a Luxury Sales Associate, you will provide a high level of service to customers and contribute to achieving the store's performance targets.Key Responsibilities:Provide exceptional customer...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom 360 Talent London Full time

    Job Opportunity: Luxury Retail AssociateAbout the Company: 360 Talent London is a boutique recruitment firm specializing in the high-end retail and ecommerce sector.Job Summary: We are seeking a skilled Luxury Sales Associate to join our team. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support to...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom 360 Talent Full time £15

    Job OpportunityLuxury Retail Sales Associate - Central LondonAbout the RoleWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at 360 Talent. As a Luxury Sales Associate, you will be responsible for delivering exceptional customer experiences in a prestigious retail setting.Key ResponsibilitiesCustomer EngagementWelcome...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom 360 Talent Full time £15

    Job OpportunityLuxury Retail Sales Associate - Central LondonAbout the RoleWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at 360 Talent. As a Luxury Sales Associate, you will be responsible for delivering exceptional customer experiences in a prestigious retail setting.Key ResponsibilitiesCustomer EngagementWelcome...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Join Our Team as a Luxury Sales AssociateWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at Event Merchandising. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support in our exclusive retail shop at London's prestigious Burlington Arcade.About the Role:Provide...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Join Our Team as a Luxury Sales AssociateWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at Event Merchandising. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support in our exclusive retail shop at London's prestigious Burlington Arcade.About the Role:Provide...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Join Our Team as a Luxury Sales AssociateWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at Event Merchandising. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support in our exclusive retail shop at London's prestigious Burlington Arcade.About the Role:Provide...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Join Our Team as a Luxury Sales AssociateWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at Event Merchandising. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support in our exclusive retail shop at London's prestigious Burlington Arcade.About the Role:Provide...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Join Our Team as a Luxury Sales AssociateWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at Event Merchandising. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support in our exclusive retail shop at London's prestigious Burlington Arcade.About the Role:Provide...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Join Our Team as a Luxury Sales AssociateWe are seeking a highly skilled and experienced Luxury Sales Associate to join our team at Event Merchandising. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support in our exclusive retail shop at London's prestigious Burlington Arcade.About the Role:Provide...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom Christofle Full time

    About ChristofleChristofle is a renowned French luxury home accessories brand that embodies the art of living through its unique silversmithing expertise. Since 1830, Christofle has been a leader in the industry, adding depth and elegance to the most beautiful tables around the world.The RoleWe are seeking an experienced Sales Associate to join our team in a...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom Christofle Full time

    About ChristofleChristofle is a renowned French luxury home accessories brand that embodies the art of living through its unique silversmithing expertise. Since 1830, Christofle has been a leader in the industry, adding depth and elegance to the most beautiful tables around the world.The RoleWe are seeking an experienced Sales Associate to join our team in a...

  • Luxury Sales Associate

    6 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Event Merchandising is seeking a Luxury Sales Associate to work in an exclusive retail shop at a prestigious location in London. This is a unique opportunity to provide high-end customer service in a unique flagship store selling premium gifts and memorabilia celebrating a iconic British movie franchise. The ideal candidate will have experience working with...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Event Merchandising Full time

    Event Merchandising is seeking a Luxury Sales Associate to work in an exclusive retail shop at a prestigious location in London. This is a unique opportunity to provide high-end customer service in a unique flagship store selling premium gifts and memorabilia celebrating a iconic British movie franchise. The ideal candidate will have experience working with...

  • Luxury Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom 360 Talent London Full time

    Job Opportunity: Luxury Retail AssociateAbout the Company: 360 Talent London is a boutique recruitment firm specializing in the high-end retail and ecommerce sector.Job Summary: We are seeking a skilled Luxury Sales Associate to join our team. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support to...

  • Luxury Sales Associate

    3 weeks ago

    London, Greater London, United Kingdom 360 Talent London Full time

    Job Opportunity: Luxury Retail AssociateAbout the Company: 360 Talent London is a boutique recruitment firm specializing in the high-end retail and ecommerce sector.Job Summary: We are seeking a skilled Luxury Sales Associate to join our team. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support to...

  • Luxury Sales Associate

    5 days ago

    London, Greater London, United Kingdom Christofle Full time

    Christofle is a renowned luxury home accessories brand seeking a skilled Sales Associate to represent our brand and products in central London. As a Luxury Sales Associate, you will be responsible for promoting our unique know-how and art of living through our products. Key responsibilities include managing stock levels, processing sales, and maintaining a...

Luxury Tableware Customer Service Associate

3 months ago

London, Greater London, United Kingdom Summerill and Bishop Full time

Customer Service Associate within a Luxury Homewares Boutique
Summerill and Bishop isn't your usual homewares brand.

Founded by two great friends with a truly effortless and unique sense of style, Summerill and Bishop brings the most beautiful tableware and unique handcrafted accessories perfect for any occasion.


We've created something special - we believe that the table is the heart of the home, the place where families share the day-to - day, where big decisions and announcements are made, where those most important to you gather for meals and celebrations.


If you would like a role where you would be a part of the family, where you can learn and expand your horizon, be part of the design and product selection, bring ideas and see them happen, be creative and have a personality and not be "Just" the Customer Service Associate - then this is the perfect opportunity for you.


As our Customer Service Associate you will work closely with the Head of Retail in assisting all aspects of the running of our boutiques.

Responsibilities include everything involved in the daily running of our luxury homeware boutiques, managing customer service portals, key holding, opening and closing the stores, managing stock, receiving and unpacking deliveries and most importantly delivering exceptional customer experience.

Utilizing your passion for the brand, you will drive excellent service by welcoming our clients and helping us deliver the perfect customer experience for this beautiful brand.


Responsibilities of our Customer Service Associate will include:

  • Passion for the brand and luxury homewares
  • Customer service management through live chat, online & virtual sales.
  • Offering a friendly and welcoming service with a smile and excellent experience to all our customers
  • Key Holding & Day to Day Running of the Boutiques
  • Attention to detail, ensuring great boutique standards, on the shop floor, as well as in the back of house areas. Beautiful presentation of stock which will also include ironing of linens for display.
  • Promoting and selling our products in a friendly and warm manner
  • Attending to customers' needs and enquiries, acting on comments and feedback to improve experience
  • Handling of cash, POS system and reporting of takings and customer feedback when on duty
  • Managing Customer Experience through Gorgias Portal as well as Shopify and Webship
  • Digital Retail experience is a must experience using digital POS, shipping platforms & good knowledge of Excel, Word, PowerPoint, Live Chat
  • Putting presentations together for clients and proposals and virtual client management
  • Processing orders, ensuring that all items are prepared, gift wrapped, packed and delivered to the highest standards
  • Working with different platforms for shipping and putting together commercial invoices for export.
  • Receiving and checking of stock, manual handling including lifting boxes and managing stock levels between the boutiques
  • Inventory management & all matters regarding the daily operations of the boutiques.
  • Ability to multitask and maintain a client facing smile at all times
What are we looking for in our Customer Service Associate?

  • 2 years of luxury retail experience
  • Computer skilled and good knowledge of digital tilling systems and ability to learn working on customer service platforms such as Shopify, Lightspeed, Webship
  • Proven experience working on the shop floor, within the luxury retail space
  • A team player, with a spirited approach to work, mirroring our brand's values
  • Good communication and interpersonal skills
  • Ability to build and maintain a loyal client base
  • Pleasant, kind and passionate about great customer experience
  • High initiative and assertiveness and positive can do attitude
  • Passionate for beautiful tableware with keen attention to detail
  • Ability to stand for long periods of time and to work retail hours (standard, peak, and holiday)
  • Strong time management and organizational skills, ability to multitask and handson approach to work
What can we offer you?

  • Competitive Salary
  • Staff discount
pm shifts and good work / life balance

  • Central locations in Holland Park and Belgravia, with great transport access
  • The chance to work with an amazing growing brand offering fantastic opportunities for the future
  • The chance to be part of a vibrant team, of likeminded and creative individuals, all passionate about what we do.


If this sounds like the role for you, and you want to join us as our Sales Associate then please send us your CV with a covering letter outlining why you think this is the right role for you.

We look forward to hearing from you.

Job Types:
Full-time, Part-time, Permanent

Application deadline: 05/03/23

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 20-40 per week

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Sick pay

Schedule:

  • 8 hour shift 9.30am 6pm
  • Weekend availability
Supplemental p