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Administration Team Leader

3 months ago

Medway, United Kingdom Vita Health Group Full time
Job Introduction

Vita Health Group and With You are delighted to be launching a new clinical partnership, bringing together over 40 years of mental health experience, to support individuals and communities across Kent and Medway. We are looking for pioneering, skilled clinicians & administrators to join us on this exciting journey and play a central role in shaping the delivery of NHS Talking Therapies for anxiety and depression across the region.
Are you looking for an administrative role that will really make a difference to lives?

You will provide support and expert knowledge to the administrators in the NHS Talking Therapies Administration Team.

You'll oversee all performance management of the team to enable a high quality, effective patient-focused service to be delivered, utilising standard operating procedures to ensure achievement of KPIs.


Skills and Experience:

Essential:

  • Previous admin management experience
  • Leadership and good decision making skills.
  • Experience of working with and dealing with the public.
  • Experience of motivating a team to regularly achieve business KPI's and rewarding as appropriate.
  • Ability to manage competing priorities.
  • Providing support to senior admins in conducting audits to ensure meeting of KPIs.
  • A highly motivated and enthusiastic individual who can lead by example.
  • Excellent verbal and written communication skills.
  • Excellent problem solving skills.
  • Flexibility in working hours as per the needs of the business,
  • Excellent time management skills.
  • An awareness of and commitment to supporting and facilitating diversity and inclusion
  • Willingness to travel, which may include overnight stays on occasion, as and when required.

Desirable:

  • Previous experience working with IAPTus systems
  • NHS Pathway and processes experience

Why Vita Health Group?

  • Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
  • Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
  • Our sign up to the Armed Forces Covenant.
  • Our status as a Menopause Friendly Committed employer.
  • Our sign up to the Employer with Heart Charter.
  • Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
  • The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
  • An embedded "speaking up" culture facilitated by Freedom to Speak Up Guardians.