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Customer Care Adviser

3 months ago

Peterborough, Peterborough, United Kingdom Bonacia Full time

Customer Care Advisor


Do you have a passion for making a difference, enjoy meaningful conversations, and crave a customer service role where you're genuinely valued? Look no further...


About Us:

At Young Writers, we're on a mission to inspire the creativity of young minds.

We partner with schools across the UK and the USA to host captivating writing competitions, giving young authors the opportunity to see their work published in real books.

As a Young Writers Customer Care Advisor, you'll be a key part of nurturing the next generation of confident, imaginative writers.


What We're Looking For:

Confident Communication:

You'll spend a good amount of time on the phone, so if you're ready to dive into enjoyable conversations, this is the place for you.


Proactive Mindset:
Here, we value your initiative over watching the clock. If you enjoy a dynamic workday, you're in the right place.

A Heart for Helping:
We're committed to providing top-notch care to our customers and are seeking individuals who share this enthusiasm.

The Young Writers Experience:


Our customer service team thrives in a supportive, tight-knit environment within Bonacia Ltd, a family-run printing business located in Woodston, Peterborough.

This is an in-office role, making it perfect for those who prefer set hours with weekends free.

We're not a corporate giant, so you won't find anyone timing your bathroom breaks. Instead, we offer a fun and welcoming work atmosphere where you can enjoy your 8-hour workday.

Job Details:

Salary:
£22,308.00

Contract Type:
Permanent employment with a 3-month probation period.

Working Hours: 37.5 hours per week, Monday to Friday, 9 am - 5 pm.

Location:
PE2 9BF

Job Types:
Full-time, Permanent

Salary:
From £22,308.00 per year

Benefits:

  • Bereavement leave
  • Casual dress
  • Company events
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location:
In person