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Operations Supervisor

3 months ago

Carlisle, Cumbria, United Kingdom H&H Group of Companies Full time

Closing Date:17th February 2023

Interview Date:

TBC
At H&H Insurance Brokers, people are at the heart of our business.


Our mission is to change the way people think about insurance through leading the industry with innovative products, outstanding customer service and a brilliant team.


We are committed to bringing new talent into our business who can help us achieve our vision while leading successful, rewarding careers with us.

We currently have a fantastic opportunity for an experienced insurance professional to join our management team.

As Operations Supervisor, you will manage and lead our team of Account Handlers.

Reporting to our Head of Operations, you will have a hands-on approach to the business; dealingly with clients at all stages of the client journey.

You will also liaise with insurers and other third-party partners. You will be responsible for the training and development of the Account Handler team.

We also want you to identify how we can improve our service, processes and procedures - so you will need a good understanding of commercial insurance and the ability to communicate well.


Required:

  • Recent experience in general commercial insurance
  • Will be based in our Carlisle office
  • Will complete CERT CII exams as part of this programme

Desirable:

  • Coaching and development experience


H&H Insurance Brokers was established in 1987 and have been busy since arranging a broad portfolio of insurances for farmers, agricultural contractors and many other rural businesses.

Part of the H&H Group Plc our head office is based in Carlisle, Cumbria with additional satellite office locations in Durham, Ruthin, Wrexham and Newtown St Boswells.


As well as the usual benefits you'd expect from a well-established, forward-thinking employer, such as a competitive salary, company pension and training and personal development we also offer an income protection policy and private healthcare benefits.