Ebilling Controller

We have an new opportunity for an eBilling Controller to join our Finance team on a permanent basis.

Reporting to the Revenue Billing Manager, you will undertake all aspects of revenue control Billing and more specifically e-billing for all practice groups in accordance with established operational processes and policies.

This role will be based in our brand new offices in Bristol.

About us

Osborne Clarke is a future-focused international legal practice with over 330 Partners and more than 1,260 talented lawyers in 25 locations*.

Our three-dimensional approach to client service combines legal expertise, in-depth understanding of our clients and the sectors they operate in, with insight into the global issues that are transforming the business landscape.

We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors.

And our approachable culture is not an added extra, it's fundamental to our success.

Key Responsibilities

The eBilling Controller will deal with e-Billing aspects such as, uploading of bills into client specified portals, rate maintenance, bill production and bill cancellations for all practice groups.

• Provide professional support to OC and Business Services so that our clients receive consistently excellent services.
• Deal with and resolve client queries without reference to manager
• Find solutions for billing and ebilling problems
• Work with suppliers to implement ebilling solutions
• Deal with International ebilling queries
• Assist with the maintenance of rates to ensure bills will be approved within ebilling system/s.
• Follow up unbilled WIP and disbursements with Fee Earners
• Maintain accurate information held within Elite

You will also share responsibility with the wider Billing team for:

• E-Billing (uploading, resolving queries)
• Producing bills
• Processing credit notes, bill cancellations & writeoffs
• Answering customer queries

What we're looking for

You will need to demonstrate the following:

• eBilling knowledge and/or experience
• Selfmotivated and proactive
• Ability to follow agreed processes and procedures.
• Work collaboratively with colleagues across all aspects of the Revenue Control team's and ensure that issues are addressed promptly, professionally, openly and constructively.
• Ability to work with mínimal supervision and to identify and act on issues which need to be escalated.
• Ability to assist with the design and implementation of policies and processes
• Good organisation and prioritisation skills
• Excellent communication and IT skills
• Ability to work under pressure whilst paying attention to detail.

Salary and benefits
We offer competitive salaries and generous benefits.

For more information or to apply
No agencies please.
- *Services in India are provided by a relationship firm_

• At _Osborne Clarke_ we value difference and encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities, and sexual or romantic orientations. We want everyone to feel that OC is a place where you can be yourself and where you belong, and our range of interest groups and diversity networks not to mention our great teams are a part of making that a reality._
• We support working families via a range of family and caring friendly policies and will accommodate flexible working where we can.

We value the health and wellbeing of our people:

for example, we're signatories to the Mindful Business Charter, have an active network of mental health champions and offer free initiatives and flexible benefits to all our people.

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• Being an inclusive employer is important to us. We have made a number of external commitments such as the Race Fairness Commitment and Women in Law Pledge, and are working with organisations like Stonewall to become a more inclusive employer. _
• Osborne Clarke is a Living Wage Employer, so we're committed to paying everybody in our business enough to live on and to enable them to save for the future._

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