e-Commerce Account Manager

2 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Full time

Avery Dennison Corporation (NYSE: AVY)is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity, and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more

Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our Talent Acquisition team via.

Avery Dennison is an equal-opportunity employer.

Job Description

This position joins a newly formed e-commerce account team in the EMEA region of our Identification Solutions division of Avery Dennison. As the e-commerce account manager you will be able to work in a fast-paced environment and have excellent time management skills, showcasing attention to detail and the ability to manage multiple priorities. You will be a highly motivated and proactive individual with a solid drive to achieve results and exceed targets.

The position can be based out of our High Wycombe site in the UK, or close to any of our other European office locations.

In this role, you will:

  • Develop and nurture relationships with clients, vendors, and internal stakeholders to foster long-term partnerships
  • Manage day-to-day operations of the eCommerce business, including order processing and fulfillment
  • Troubleshoot and resolve customer service issues in a timely and satisfactory manner
  • Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service
  • Analyze data and market trends to identify growth opportunities and develop actionable insights
  • Prepare and present reports summarizing data and insights to stakeholders, providing improvement recommendations
  • Collaborate with cross-functional teams, such as marketing and operations, to ensure successful project execution

Yourimpact:

  • Increase overall sales
  • Improved client's satisfaction
  • Successfully drive client's engagement and sales
  • Improved data accuracy and reporting capabilities
Qualifications
  • Fluent in French and English language (additional languages a plus)
  • Client-centric approach with customer service experience or in a similar role
  • Proficiency in Google Suite and related software applications
  • Strong problem-solving, analytical, and communication skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent organizational and time management skills, with the ability to multitask and prioritize workload effectively
  • Exceptional interpersonal and communication skills, enabling effective collaboration with clients and internal stakeholders
  • Result-oriented with a passion for delivering high-quality work and exceeding client's expectations
Additional Information

AVERY DENNISON IS EVERYWHERE YOU LOOK:

We not only embrace change... we drive it. We work hard, push hard, and take brave risks. Our culture is innovative and collaborative - where bold ideas turn into action.We grow strong talent through stretch opportunities only restricted by yourinterests. We are committed to workplace diversity, both for employees and for the business. We are a force for good, imbedded in industries and communities worldwide. We are challenging ourselves and others to reach higher and think bigger to improve the quality of all life. Avery Dennison is a great place to work for everyone. We offer:

  • Workplace Flexibility,
  • Structured learning and development
  • Mentoring program
  • Competitive total rewards
  • Commitment to Sustainability

At Avery Dennison we do what we love and we love what we do.

We look forward to receiving your application.

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