Spa Host

2 weeks ago


Wellingborough, Northamptonshire, United Kingdom York Cottage Spa Full time

Spa Host / Housekeeper (
York Cottage is a house and spa based in rural Northamptonshire.

Set in mature grounds we host groups and couples during the week, with spa access in morning and afternoon sessions.

A spa break includes overnight accommodation on site, a 20 minute treatment and afternoon tea. During the weekend, our house is available as a group booking for up to 16 guests.

We're looking for a dedicated spa host / housekeeper to provide a professional and welcoming environment to our guests. We're a family run business with a small, growing client base. This is an excellent opportunity to join our team at this early stage.

Responsibilities:

  • Performs cleaning duties in all guest areas and back of house.
  • Welcomes clients to the spa, including providing guidance on the facilities available
  • Serving Afternoon Teas and Grazing Boards to guests, including laying out food on trays (provided by external caterers).
  • Brewing, stocking and maintaining the tea, coffee and fruit water available to guests throughout the day.
  • Making beds to a professional standard in a timely manner.
  • Thoroughly cleaning bathrooms & communal facilities throughout the day.
  • Consistently offers professional, friendly, and engaging service.
  • Ensures housekeeping standards are followed.
  • Responds timely to guests' special requests for miscellaneous items like cribs, cots, extra towels, etc.
  • Maintains inventory of necessary supplies.
  • Reports necessary maintenance items.
  • Follows policies and procedures.
  • Follows all safety and sanitation policies
  • Assists other team members when needed to ensure optimum service to guests.
  • Performs additional duties as needed.

Work Hours

Guaranteed Hours:
Monday 09:00 - 18:00 Friday 09:00 - 16:00 Sunday 11:00 - 16:00

Qualifications / Skills:

  • Excellent people skills
  • Strong verbal & written communication skills
  • Independent worker
  • Health & Safety conscious
  • Creating a safe, effective environment
  • Good judgment
  • Procedural skills

Education & Experience Requirements:

  • Experienced cleaner
  • Food handling experience in a professional environment preferred

Job Type:
Part-time

Salary:
£14.60 per hour

Benefits:

  • Company pension
  • Employee discount
  • Flexitime
  • Onsite parking

Schedule:

  • Flexitime

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Wellingborough: reliably commute or plan to relocate before starting work (required)

Experience:

- housekeeping: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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