Assistant Patient Pathway Administrator

1 week ago


Oxford, Oxfordshire, United Kingdom NHS Professionals Full time

Job Title:
Assistant Patient Pathway Administrator

Trust:
Oxford University Hospitals NHS Foundation Trust

Location:
Churchill Hospital, Old Road, Headington, Oxford, OX3 7LE

Pay Rates:
£12.45 per hour

Shift Patterns:
Monday

  • Friday 9am5pm (37.5 hours a week)

Is business administration repetitive or boring?


It's neither, this couldn't be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards.

You'll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need.

This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.

So overall administration isn't boring, it's varied.

You'll find solutions to everyday problems, such as:

  • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required.
  • Process and log all nonChoose and Book referrals on EPR, including registering new patients in addition to updating existing patient details.
  • Book new and followup outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the
- correct clinic to ensure that they are seen by the most appropriate clinician.

  • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18week RTI target and agreed local processes in respect to patient cancellations.
  • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes.

What you'll need:

  • Excellent communication skills
- both verbal and written

  • Good communicator wo can follow instructions
  • Ability to meet deadlines and work under pressure
  • Previous NHS experience
  • Medical Terminology knowledge
  • Previous administrative experience
  • NHS System Knowledge
  • This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience._

The benefits we can offer you in return:

  • Putting People in Places to Care
  • be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
  • Weekly pay to give you access to your wages more quickly.
  • First choice of shifts/placements at the Trust of your choice over agencies.
  • Our team is always happy to help access our support line any time.
  • Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
  • Training and development opportunities via the Trust and NHSP's own academy.
  • Explore different wards, keep your skills up to date whilst gaining vital experience.
  • Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

Who are NHS Professionals?


NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work.

Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.


By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.


Disclaimer

Job Types:
Full-time, Temporary contract

Salary:
£12.45 per hour

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have previous NHS experience?

Work Location:
In person

Reference ID: 71867

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