Security Operations and Training Co-ordinator

1 week ago


Grantham, Lincolnshire, United Kingdom Gryphon Event Safety and Security Full time

Job Summary


Gryphon Safety and Security are an expanding company that specialises in the provision of staff, training and consultancy to the safety and security industries.

We are looking for an experienced and highly motivated Operations and Training Co-Ordinator at our office in Grantham to support our Operations and Training Manager and wider office team.

As our Operations and Training Co-Ordinator, you will assist our management team by supporting them throughout their daily business.


Our company prides itself in constantly striving for higher standards within the safety and security industries and firmly believes that by looking after our staff; they look after 'us' ensuring our continued growth.

Therefore, as our Operations and Training Co-Ordinator, you must be an excellent communicator and able to encourage relationships with both employees, external contractors and clients.

Ideally, you should have experience working in a fast-pacing environment.

Key Duties and Responsibilities

Operational:

Support the Operations and Training Manager in the daily running of the company's operations and training

Support the Operations and Training Manager with recruiting, staffing and training processes.

Support Perform quality controls and monitor production Key Performance Indicator's (KPIs)

Support operational management systems, policies and procedures.

Carry out staff security screening processes

Provide all relevant information for the smooth running of contracts and agreements

Identify and address problems and opportunities for the company

Communicate changes in an order process to relevant parties

Ensure that health and safety regulations are followed

Adhere to employment laws, rules and regulations

Adhere to personal data privacy laws and regulations

Training
Stay abreast of trends and good practices in training, e-learning, personal and professional development.

Liaise with various external trainers and co-ordinate the setup of their training due to take place

Use on-line platforms to book courses, register learners and request certification

Follow company procedures for the collation and distribution of course documentation

Support in-house course design and delivery

Co-ordinate all relevant documentation for quality assurance, sharing of learning, innovation and good practice across the trainer pool.

Assist with marketing in collaboration with the training team and company staff

Qualifications, Knowledge and Skills

Essential:

Strong Microsoft Office skills, particularly Outlook, Word and Excel

Experience in data base input

Be able to work with limited supervision, including experience in prioritising and working under pressure to tight deadlines

Minimum current SIA Door Supervisor Licence

Level 3 or above in Education and Training

Level 3 Certificate in Assessing Vocational Achievement (CAVA) if applicable

Level 3 in First Aid at Work

Have experience delivering SIA Licence and First Aid at Work qualifications

Must be prepared to travel to deliver training - accommodation provided

Desirable:

Level 3 Team Leadership or First Line Management qualification

Level 3 in Customer Service

Level 2 or above in Spectator Safety

Level 2 or above in Safeguarding

Level 4 in the Internal Quality Assurance of Assessment Processes and Practice

Represent Gryphon in the Training Providers Forum and other relevant networks and events

Represent Gryphon externally for training related activities and accreditations

Benefits:

You will be working with an employee focused company

There is a potential to promote within the company

There are opportunities to access training both for your role and for roles elsewhere within the company

There are opportunities to work extra hours elsewhere within the company

Free on-site parking

Salary:
From £20,000 depending on experience

Work Schedule:
Working days
  • Monday to Friday

Job Types:
Full-time, Permanent, Fixed term contract

Salary:
From £20,000.00 per year

Benefits:

  • Flexitime
  • Free parking
  • Onsite parking

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Flexitime
  • Holidays
  • Monday to Friday
  • Night shift

Licence/Certification:

  • SIA LICENCE (required)

Work Location:
In person

Expected start date: 01/12/2023

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