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Receptionist/administrator New
1 week ago
Receptionist/Administrator
Cardiff
Salary:
£10.42 per hour
Position 1.) Monday-Friday 8.00am-1.00pm
Position 2.) Monday-Friday 1.30pm-6.30pm
Temporary
TEM891
My client in Cardiff is looking to fill two temporary positions with two different shift patterns.
Essential:
- Previous Reception/Administration experience
- Excellent IT skills
- May be required to travel to two different sites
Desirable:
- Working within a GP Surgery
- Welsh speaking
DUTIES AND RESPONSIBILTIES:
Answer the telephone in line with Practice telephone protocol.
- Make appointments and generally attend to patients requests in a prompt, professional and courteous manner.
- Give information to patients clearly, taking into account their individual needs and relay messages accurately to appropriate practice staff.
- Prioritise the reception workload.
- Assist with the prescribing process and the issue of all acute and repeat prescription requests.
- Extract relevant prescribing/administrative information from clinical correspondence and update individual patient computer records accordingly.
- Undertake further training and development as necessary.
- Be aware of the practice confidentiality and communication policies and maintain strict confidentiality/effective communication at all times.
- Keep reception/administrative office areas tidy and be aware of and ensure health and safety regulations are maintained.
- Undertake filing, shredding and photocopying as appropriate.
- Carry out any other reasonable duties requested of you
- Deputise for administrative functions, in absence of colleagues.
- Work with other team members to ensure deadlines are met.
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