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Credit Controller
2 weeks ago
Temporary On-going assignment.
Immediate Start
Monday to Friday
37.5 hours per week
Eligible for virtual working / flexible working
£11.44 per hour to £12.00 per hour DOE
Location Coventry
Role Purpose
The purpose of this role, through active account management, is to limit the company's exposure to bad debt.
This role holder will work within a team of Credit Controllers to meet monthly debt reduction targets and reduce debtor days.
Reporting into (and receiving daily support from) the Credit Control Team Leader and AR Manager, you will have full end to end ownership on a mixed currency ledger and include Key Accounts.
Building excellent relationships with both your internal and external customers is paramount in the success of this role.What to expect day to day
Reconciling the main ledger
Daily allocation of payments in a timely manner.
Allocating of credits where applicable.
Dealing with daily queries, i.e., copy invoices and POD's.
Manage release of orders to balance credit risk vs supporting business growth.
Ensuring invoices are uploaded in a timely manner to assist with cashflow.
Reconcile chargebacks and forward all necessary credits for approval.
Liaising with departments internally.
Weekly statements to customers.
Reducing bad debt on ledger.
Ensuring timely payments from customers.
Daily contact via email, portal, and telephone with customers.
Chasing overdue debt.
Updating systems and shared spreadsheets.
Taking payments over the phone from customers.
Ability to work unsupervised.
We are looking for someone who has
Experience working in Credit Control, ideally within an FMCG industry.
Excellent IT skills including intermediate Excel.
EDI experience.
Experience in working towards targets.
Open to change and new ways of working.
Excellent customer service skills.
Takes prompt actions to deliver results and support the team when required.
Ambitious, driven and focused with a can-do attitude.
Excellent verbal and written communication skills.
This is a fantastic opportunity working with a friendly, supportive and diverse company, their offices are fun, modern and vibrant too with plenty of parking.
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