Credit Controller

2 weeks ago


Coventry, United Kingdom Workforce Staffing Ltd Full time
Credit Controller

Temporary On-going assignment.

Immediate Start

Monday to Friday

37.5 hours per week

Eligible for virtual working / flexible working

£11.44 per hour to £12.00 per hour DOE

Location Coventry

Role Purpose

The purpose of this role, through active account management, is to limit the company's exposure to bad debt.

This role holder will work within a team of Credit Controllers to meet monthly debt reduction targets and reduce debtor days.

Reporting into (and receiving daily support from) the Credit Control Team Leader and AR Manager, you will have full end to end ownership on a mixed currency ledger and include Key Accounts.

Building excellent relationships with both your internal and external customers is paramount in the success of this role.

What to expect day to day

Reconciling the main ledger

Daily allocation of payments in a timely manner.

Allocating of credits where applicable.

Dealing with daily queries, i.e., copy invoices and POD's.

Manage release of orders to balance credit risk vs supporting business growth.

Ensuring invoices are uploaded in a timely manner to assist with cashflow.

Reconcile chargebacks and forward all necessary credits for approval.

Liaising with departments internally.

Weekly statements to customers.

Reducing bad debt on ledger.

Ensuring timely payments from customers.

Daily contact via email, portal, and telephone with customers.

Chasing overdue debt.

Updating systems and shared spreadsheets.

Taking payments over the phone from customers.

Ability to work unsupervised.

We are looking for someone who has

Experience working in Credit Control, ideally within an FMCG industry.

Excellent IT skills including intermediate Excel.

EDI experience.

Experience in working towards targets.

Open to change and new ways of working.

Excellent customer service skills.

Takes prompt actions to deliver results and support the team when required.

Ambitious, driven and focused with a can-do attitude.

Excellent verbal and written communication skills.


This is a fantastic opportunity working with a friendly, supportive and diverse company, their offices are fun, modern and vibrant too with plenty of parking.

For more information call (phone number removed) or email (url removed). Workforce Accountancy & Finance are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories, Sales & Purchase Ledger, Accounts Assistant, Bookkeeper, Credit Control, Payroll, Accountant, Finance Analysts
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