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Housekeeping

3 months ago

Wolverhampton, Wolverhampton, United Kingdom The Solace Community Full time

ROLE TITLE
Housekeeper

DEPARTMENT
Housing

RESPONSIBLE TO
Project Manager/line Manager

RESPONSBILE FOR
N/A

HOURS

  • Thursday, Friday, 9am to 3pm to work alongside the team.
  • Saturday, Sunday. 10am to 2pm work alone doing communal arears and where possible high rooms.

ROLE PURPOSE
20hrs

To provide a customer focused cleaning & housekeeper service to the portfolio of buildings occupied by The Solace Community.


To be responsible for the day-to-day cleaning of all communal areas including office spaces, meeting rooms, reception areas, hallways, kitchen areas and toilets.


The post holder will work as part of a team (and alone once your DBS is approved) The role will be to help maintain a high standard of cleanliness and hygiene within our buildings.

These buildings are occupied by vulnerable adults with mental healt and addiction issu,es.

ACCOUNTABILITIES / RESPONSBILITIES

  • Statement of the main areas of accountability and responsibility_

Key Duties

Note:
this is not an all-inclusive list. Additional duties may be assigned as required.


The following tasks must be completed on a timescale agreed with the Project Manager and will be reviewed regularly and if necessary, amended from time-to-time.


Floors/Stairs

  • Vacuum, sweep, mop floors using vacuum cleaner, broom, and mop

Toilets

  • Clean and disinfect sinks, countertops, toilets, mirrors, floors etc. Replenish toilet supplies.

Reception Areas

  • Dust furniture, equipment, tables, chairs etc.
  • Vacuum and mop floors
  • Wipe down walls and woodwork as required.
  • Clean internal windows, door panels and partitions.

Offices/Meeting Rooms

  • Empty desk bins
  • Clean desks
  • Vacuum floors
  • Ensure meeting area is tidy following meetings

Tenant Communal Areas

  • Motivate and assist tenants to maintain areas
  • Vacuum and mop floors
weekly

Stock Control

  • Conduct a weekly stock check to ensure adequate stocks of cleaning materials liaising with the Project Manager to ensure orders are placed.
  • Maintain all cleaning equipment liaising with the Project Manager on any repair or replacement issues.
  • Ensure the safe and secure use and storage of all cleaning items adhering to COSHH regulations.

Health & Safety

  • Responsible for the secure storage, maintenance and safe use of all cleaning equipment and materials.
  • To monitor work areas to ensure safety of self and others.
  • To follow health and safety policy and procedures.
  • To report and alert others to health and safety risks and challenge others who put themselves at risk.
  • To record and report all accidents and significant incidents.

Communication

  • To liaise, as required, with tenants regarding works.
  • Maintain good day to day contact and communication with other departments & staff.
  • Provide an exceptional customer focus towards both prospective and existing tenants.

Equality & Diversity

  • To recognise the importance of people's rights and act in accordance with
legislation, policies, procedures, and good practice.

  • To perform duties in a manner acknowledging and recognising others
expressed beliefs, preferences and choices respecting diversity and valuing

people as individuals.

Other Duties

  • To comply with Terms and Conditions of service.
  • To comply and adhere to all internal policies & procedures.
  • To ensure that the principle of confidentiality is fully applied to all work of TSC.
  • To actively promote the Community's Equality and Diversity Policy in all aspects of your duties relating to staff, tenants, contractors/consultants, and external agencies.
  • To actively involve tenants and others in aspects of your duties as appropriate.
  • To undertake such other tasks as may be reasonably requested by the post holders' direct manger.
  • To undertake all relevant training as required
  • To work in accordance with TSC Code of conduct.

Cleaner - Person Specification

Work Experience/Skills/Knowledge

  • Knowledge and understanding of the aims of The Solace Community
  • Vocational courses in Basic Health & Safety, COSHH, Food Hygiene etc or equivalent experience
  • Previous experience working in a Supported Housing Service.
  • High attention to detail and cleaning to a high standard
  • Ability to work effectively with a wide range of people
  • Effective contributor to a team
  • Ability to work with minimum supervision and as part of a team
  • Selfmotivated
  • Ability to deal with demanding situations
  • Respectful and professional attitude to customers
  • Ability to work under pressure & meet targets
  • Ability to forge effective working relationships

Special Attributes

  • Comfortable with change, welcoming it as an opportunity to grow
  • Ability to look positively for solutions rather than obstacles
  • Flexible approach and commitment to achieving results
  • Customer focused
  • Selfsufficient and persistent in working towards goals
  • Enthusiastic and caring

Job Type:
Part-time

Salary:
£10.42 per hour