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Credit Controller
2 weeks ago
We are working with the UK's only Supplier of 100% green gas and renewable electricity and they are looking for an experienced Credit Controller to join the business.
As the Credit Controller, you will be responsible contacting customers who haveoutstanding debt on their account . You will investigate and fully understand individual customer accounts with the objective of
resolving issues that affect their bills, help them understand how to better manage their energy account,
alongside
arranging payment
of ongoing usage and existing debt. So, if you are an experienced Credit Controller with
experience working within the Energy Industry – APPLY TODAY
Key responsibilities:
nCalling both business and domestic customers to chase their debtnForming payment arrangements for business and domestic customersnCommunicating with customers and discussing their energy billsnCommunicating and reporting to internal teamsnWorking with our debt collection agents and managing the allocation of debts to the agents.
Skills and experience required:
nCredit Control experience is essentialnMust have worked within an energy supplier or consultancynStrong Maths and English SkillsnCustomer Service SkillsnVery strong Excel skillsnAbility to learn and adaptnTenacity and drive, and ability to work independently.nAbility to work with and manage a team.
Ref:
JB-14771nRole: Credit ControllernLocation: Ware, Hertfordshire – Some home-workingnSalary: £28k-£30k
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