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Customer Service Agent

3 months ago

Basildon, Essex, United Kingdom Auxillis Full time

Salary:
£27,103 pa + bonus up to £2,030 pa OTE

Weekly Hours: 42.5 hours / week

As a

Customer Service Agent, you play a key role in taking our award-winning service directly to customers doors
-
expertly making sure our vehicles are where we need them to be, when we need them to be there.

Life as a Customer Service Agent with Auxillis
Our branches are busy, fast-paced places to be and, as a

Customer Service Agent, you will be right at the very centre of it. You're often the first point of contact for customers; so confidently delivering a

great service with a smile is second nature. Where

you really excel is in managing more than one task at a time - from sourcing vehicles so you can say yes to booking, resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.

You don't need any previous industry experience to join our team (our

proven induction training will take care of that) but you'll need all of your customer service know-how, administration skill and most importantly your calm, 'can-do' attitude (along with a Full UK or EU Driving Licence, of course) to get things done.

As a Customer Service Agent with Auxillis, we offer:
Of course, a

great basic salary, but there's much more available for you at

Auxillis than just that. Some of our most popular benefits include (but aren't limited to)

  • A fantastic
    quarterly bonus scheme (up to £2,030 pa OTE)
  • 24 days
    annual leave rising to
    26 days with service
    (+ bank holidays) and an extra day's leave to celebrate your birthday
- free
life assurance vel Insurance)

- discounted, flexible
Gym memberships:

- exclusive employee
vehicle-leasing schemes
-
pension &
save-as-you-earn share scheme

  • Our
    Benefits App offering unlimited access to a huge range of
    retailer discounts and
    cashback deals (incl. Tesco, Asda, Curry's, B&Q & Wickes to name just a few)


Auxillis are the leading provider of bespoke accident claims and mobility services for motorists, trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.

We're also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we're a key part of one of the UK's largest Automotive plc's, Redde Northgate - few other businesses can offer you the support and

long-term security as us, this is a

great opportunity to progress your career

Join our Team
If you would love to join our

amazing team in our busy branch as a Customer Service Agent