Apprentice Hospitality Worker

1 week ago


Ramsgate, Kent, United Kingdom San Clu Hotel Full time

Free meals on duty

Holiday: 28 days including bank holidays

Free use of hotel Gym
We are looking to recruit an enthusiastic customer focused person to provide a warm welcome to our guests. You would be the first point of call for our guests and create the first impression.

You must enjoy a varied role as the position involves working across all departments including Reception, Brasserie and Housekeeping.

Brief description of duties

  • Greet guests in a professional, cheerful manner at all times
  • Follow set procedures for checking guests in and out
  • Take bookings and enquiries for restaurant, events and functions
  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Be responsible for the correct administration of payments and charges
  • Be aware of room descriptions, rates, promotions and hotel offerings at all time
  • Demonstrate a high level of customer service at all times
  • Assist other departments on a daily basis
  • Clean rooms to a high standard
  • Provide a food and drinks service in the Brasserie


This role is shift work, shifts will be on a rota basis, 5 days out of 7 and divided amongst all departments.


Job Types:
Full-time, Permanent, Apprenticeship

Pay:
From £6.40 per hour

Expected hours: 30 per week

Benefits:

  • Discounted or free food
  • Gym membership

Schedule:

  • 8 hour shift
  • Holidays
  • Overtime
  • Weekend availability

Work Location:
In person
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