Retail Assistant
1 week ago
We are looking to hire a hard-working, customer-oriented shop assistant with good knowledge of knitting,crochet,sewing,fabric & haberdashery, to ensure the smooth running of in-store retail operations.
The shop assistant's responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, and processing customer refunds.
You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.To be successful as a shop assistant, you should be well-organised and adept at using pricing and labelling equipment. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.
Shop Assistant Responsibilities:
- Receiving, processing, and organising shipments and deliveries accordingly.
- Restocking depleted or low shop items and ensuring that the sales floor is organised according to established guidelines.
- Assisting customers in locating desired shop items.
- Informing customers of shop promotions to encourage purchases.
- Performing regular price audits to identify and correct price discrepancies.
- Performing endofday cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping floor.
- Addressing and resolving customers complaints in a professional manner.
- Processing customer payments using the shop's Point of Sale system.
- Maintaining an indepth knowledge of store items to provide advice and recommendations as needed.
Shop Assistant Requirements:
- The ability to stand for extended periods.
- The ability to use labelling and pricing equipment
- The ability to work in a fastpaced environment.
- Strong organisational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Detailoriented.
Job Types:
Part-time, Permanent
Part-time hours: 20 per week
Salary:
£9.50-£10.00 per hour
Benefits:
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
One location
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