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Licensing Administrator

3 months ago


Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

Taxi Licensing Administrator Position in Aylesbury

We are currently seeking a detail-oriented Licensing Administrator to join our team in Aylesbury. As a Licensing Administrator, you will play a crucial role in ensuring that licensed vehicles and drivers meet safety standards for the public.

About the Company

Join us at Buckinghamshire Council, where we are committed to serving the local community better and providing strong representation for Buckinghamshire.

Key Responsibilities

  • Act as the primary point of contact for customers, addressing inquiries and complaints promptly and accurately.
  • Process license applications and maintain compliance with standards and regulations.
  • Prepare and send licensing documentation, including physical badges and plates.
  • Handle all incoming and outgoing service correspondence.
  • Conduct face-to-face appointments, including identity verification.
  • Administer applications and ensure all necessary documentation is complete before issuing licenses.

Fixed Location Role

As a 'fixed' worker, you will be stationed at a specific office location, providing essential services in one place.

Desired Skills and Qualifications

We are seeking a candidate with prior experience in customer-facing administrative roles. Excellent communication and interpersonal skills are essential, along with a strong commitment to customer service and attention to detail. The ideal candidate will also possess excellent organizational and time management skills to handle a busy workload efficiently. This is an exciting opportunity to be part of our team during a period of transformation in the Taxi Licensing and Private Hire Policy in Buckinghamshire.