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Retail Supervisor

3 months ago

City of London Greater London, United Kingdom ME+EM Ltd Full time

Job Title: Supervisor
Reporting to: Store Manager
Location: London, Westbourne Grove
Contract Type: Full Time, 37.5 Hours Per Week

  • About the Position:

Join our team at ME+EM, a rapidly growing luxury fashion brand based in the UK. We take pride in our omnichannel approach, serving customers through online platforms, stores in various cities, and exclusive concessions. Exciting developments await in the upcoming year, including the launch of our first US stores.

At ME+EM, we value entrepreneurship, creativity, and dedication. Our dynamic team works tirelessly, constantly seeking growth opportunities and embracing challenges. Collaboration and inclusivity are at the heart of our culture, where everyone's contribution is truly valued.

Our workplace is vibrant and lively, offering a mix of hard work and enjoyment with social gatherings and celebrations. We strive to create a supportive and rewarding environment where hard work never goes unnoticed. Join us in our journey of expansion and innovation.


About the Role:

  • Responsibilities:
  • Represent the brand consistently
  • Lead and support the team
  • Manage daily tasks efficiently
  • Prioritize safety and well-being of staff and customers
  • Handle employee absences effectively
  • Provide guidance on customer service and product knowledge
  • Build strong customer relationships
  • Conduct styling sessions confidently
  • Address customer concerns professionally
  • Manage store operations smoothly
  • Ensure compliance with company policies
  • About You:
  • Previous experience in people management
  • Understanding of luxury retail
  • Proficient in Visual Merchandising
  • Detail-oriented and proactive
  • Strong communication skills and team player
  • Employee Benefits:
  • Generous annual leave
  • Birthday holiday
  • Various insurance benefits
  • Employee assistance programs
  • Special staff discounts
  • Inclusive social events
  • Maternity and paternity benefits

ME+EM is dedicated to promoting diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and encourage candidates from minority groups and those with disabilities to apply.

Due to the high volume of applications, only successful candidates will be contacted for further consideration.