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Private Ambulance Crew Member- Scheduled Days
1 week ago
About Us
Pure Cremation Limited is a specialist Company providing Direct Cremation funeral services. The team has more than 30 years' experience of serving the bereaved and the people that matter to them.
The main purpose of the role is collecting the deceased from hospitals and mortuaries and bringing them back to our care at our purpose built facility in Andover.
You will largely work on your own, but if the circumstances require it you will be teamed up with a colleague.
As an Scheduled Private Ambulance Crew Operative covering the day shift, the hours are forty hours per week Monday to Friday.
There may be a need to operate outside of these hours if the scheduled collections determine this for which overtime will be paid.
- To collect the deceased and bring them into the Company's care in a manner which affords the deceased both respect and dignity, in line with the Company's process and procedures and prevailing best practice.
- To transport the deceased as instructed to Doctors, Crematorium or other venues as applicable.
- To act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary Customer Service.
- Appearance
- Be smart and well presented in the provided uniform at all times, ensuring that your vehicle is presented in a similar manner.
Communication
- Have excellent listening and communication skills to be able to answer customer questions, extract appropriate information and deliver outstanding Customer care; being especially aware that some customers may be vulnerable.
Accuracy
- Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.
- IT Skills Become expert in the use of our internal IT systems and ensure 100% compliance with its utilisation.
You will also be smart in appearance, respectful and caring of both the deceased and the families that we serve.
No Funeral experience is required for this role. Full training will be provided.Benefits:
Company Pension or SMART Pension, Health Cash Plan and Life Assurance upon successful completion of probation.
Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement.
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